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1. Please fix ASAPUsed to be good but now I can't get my baha 5s to pair with my android phone which means I can't change the volume or mute my bahas which I find essential.Has previously worked ok but today the app won't pair with either or android or iphone and it's stuck on troubleshooting mode.

2. Bring back the volume button!!!!! And add a mute function to the aid!!!! I work and simply can not be messing with my phone every time I want to use a machine.

3. Since the update it appears not to recognise whether bluetooth is on or off.Can't connect to my android phone since latest update.

4. I am currently searching for an alternative means of using my mini microphone that actually works cos I'm done wasting time on this PoS app nowThe first time I installed this it worked for a few hours and then failed to make the final connection.

5. I don't know if this might be related to the last app's update, because I've had the same phone since I started using the BAHA 5 and previously the app ran well.

6. Please get it sortedThe latest update now doesnt work with my phone.

7. The Bluetooth signal seems to drop more frequently on the Android, don't know if it's the phone or the processor.

8. And, it doesn't connect to the phone ring or volume so now I can't talk on my phone because I can't hear anyone!!! Can't return the phone.

9. I hope this is a temporary problem because I'm due to have a second baha fit in a few weeks and I will have a permanent headache due to being unable to adjust the volume.I appreciate that this is the ap department.

10. Since I cannot pair, I cannot adjust the volume on my device, so everything is too loud, and I get lots of feedback through the aid.

11. The app is often a bit laggy and sometimes I need to restart my phone to get it to work but now nothing - I have to use my partners phone.

1. Fix Baha 5 Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Baha 5 Smart: Restarting the app will resolve most errors.
2. Update the Baha 5 Smart App. Here is how:
   1. On Android goto PlayStore » Search for "Baha 5 Smart" » Open Baha 5 Smart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Baha 5 Smart » click "UPDATE".
3. Clear Baha 5 Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from Baha 5 Smart servers.
   1. On Android, goto Settings » Apps » Select "Baha 5 Smart" » click Storage » click "Clear Cache".
4. Check Baha 5 Smart app permissions. If any of these permissions required to use your device's features are disenabled, Baha 5 Smart might not work.
5. Uninstall and reinstall Baha 5 Smart. If nothing else has worked, completely uninstall Baha 5 Smart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Baha 5 Smart not working

2. Fix Baha 5 Smart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Baha 5 Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Baha 5 Smart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Baha 5 Smart may not be able to connect to the Internet when running in the background.