Published by LUMI TECHNOLOGIES LTD

Report an issue with Lumi Crypto Bitcoin Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Lumi Crypto Bitcoin Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LUMI TECHNOLOGIES LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lumi Crypto Bitcoin Wallet Customer Insights

1. Very quick and simple; a great relief after going through red tape from even the most reputable of exchanges such as Coinbase.Lumi wallet is an excellent wallet with many utilities other than just store, receive, exchange and send cryptocurrency.

2. Personally, I love that it is so advanced, it has a dapp-browser on many different blockchain to do many things including playing games, exchanging on the DEXs, or buying/selling digital goods.Attempting to send BTC, get error "Something event wrong :(" I keep trying and keep getting this error.

3. Whether intentional or not, your app is holding my money hostage.Lumi wallet is an excellent wallet with many utilities other than just store, receive, exchange and send cryptocurrency.

4. Personally, I love that it is so advanced, it has a dapp-browser on many different blockchain to do many things including playing games, exchanging on the DEXs, or buying/selling digital goods.To buy $100 USD (their minimum) of Doge you only get $87 USD worth.

5. Avoid and keep your coins in an alternative wallet if you want to access them againEasy to use UI simple straight forward app does what it says in the most part.

6. You can trade with other wallets, and exchange for other crypto, but you cannot sell for dollars, euros or any other fiat currency.

7. Please reconsider this design decision, as it really lets your app down and compels me to keep interaction to a minimum.No way to cover or exchange coin.

8. On sorry but I can't see paying those huge fees when there are so many other excellent options available to meThanks guys.

9. Fees are outrageous but for the convenience compared to other exchanges and their verification process it's somewhat worth it.

10. You want to charge me over $11 just to purchase $50 of bitcoin when there are many other good wallets that charge $3 or less to make the same purchase.

11. Almost thought I got scammed cause the BTC took a minute to go into my account but it's all good! Even gave me a transaction ID and was able to track the status on Blockchain.

Steps to Troubleshoot & Fix Lumi Crypto Bitcoin Wallet Issues

1. Fix Lumi Crypto Bitcoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lumi Crypto Bitcoin Wallet: Restarting the app will resolve most errors.
  2. Update the Lumi Crypto Bitcoin Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Lumi Crypto Bitcoin Wallet" » Open Lumi Crypto Bitcoin Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lumi Crypto Bitcoin Wallet » click "UPDATE".
  3. Clear Lumi Crypto Bitcoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Lumi Crypto Bitcoin Wallet servers.
    1. On Android, goto Settings » Apps » Select "Lumi Crypto Bitcoin Wallet" » click Storage » click "Clear Cache".
  4. Check Lumi Crypto Bitcoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Lumi Crypto Bitcoin Wallet might not work.
  5. Uninstall and reinstall Lumi Crypto Bitcoin Wallet. If nothing else has worked, completely uninstall Lumi Crypto Bitcoin Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lumi Crypto Bitcoin Wallet not working


2. Fix Lumi Crypto Bitcoin Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lumi Crypto Bitcoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lumi Crypto Bitcoin Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lumi Crypto Bitcoin Wallet may not be able to connect to the Internet when running in the background.

Reported Issues