Published by Luminor Bank AS on Nov 5, 2024

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Why should I report an Issue with Luminor Lietuva?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Luminor Bank AS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Luminor Lietuva Customer Insights

1. Guess what happens when you cant do banking the way you want? You look for alternatives.Application requires from you access to contacts and access to media library - photos, videos! Be careful with this app, cause it's steals your personal data! Keep away from it, better use web bank version of you want privacyNet enough functionality compared to other banks.

2. Their apps are easier to use and more reliable.You will lose a lot of clients if you won't changeAfter first time cannot login with Smart ID anymore - the app for some reason (without any explanation) asks me to create another "quick activation" and enter another pin code, if I don't do that, I just cannot login.

3. This has been going on for months, I need to transfer money to another bank account to be able to pay.

4. It's been over 6 months and this issue still hasn't been fixed.This app is super confusing, I don't know why a bank like luminor cannot afford to make their app UI and UX similar to SwedBanks.

5. I wish I could change the bank to not be dependent on their internet banking 🤦🏼 ♀️This app is only useful for checking balance.

6. What the point of having it, if you need to enter credentials on every step? If you switch apps to copy and paste something, it will reset and you will need to do it again.

7. Overall, terrible app for a bank like this.With money that this bank has, this app should have no issues at all, which is absolutelly not the case now.

8. And it gets really annoying when the transfer you were trying to do is for some reason not showing up or appending after you have pressed the button to make a transfer.

9. That's not how runtime permissions works and are designed for.It feels like this app was made as university project.

10. There is no way fixing this app, you need to start from scratch, look at others like Swedbank or Revolut.

11. The menu has no option to pay for services ( e.g. to mobile provider), cannot find any help on how to use the app.

Steps to Troubleshoot & Fix Luminor Lietuva Issues

1. Fix Luminor Lietuva Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luminor Lietuva: Restarting the app will resolve most errors.
  2. Update the Luminor Lietuva App. Here is how:
    1. On Android goto PlayStore » Search for "Luminor Lietuva" » Open Luminor Lietuva » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luminor Lietuva » click "UPDATE".
  3. Clear Luminor Lietuva app cache: Clearing cached data will force your app to retrieve the latest data directly from Luminor Lietuva servers.
    1. On Android, goto Settings » Apps » Select "Luminor Lietuva" » click Storage » click "Clear Cache".
  4. Check Luminor Lietuva app permissions. If any of these permissions required to use your device's features are disenabled, Luminor Lietuva might not work.
  5. Uninstall and reinstall Luminor Lietuva. If nothing else has worked, completely uninstall Luminor Lietuva then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luminor Lietuva not working


2. Fix Luminor Lietuva Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luminor Lietuva be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luminor Lietuva not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luminor Lietuva may not be able to connect to the Internet when running in the background.

Reported Issues

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