Contact Rescue Add-On Customer Service

Why should I report an Issue with Rescue Add-On: Samsung?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LogMeIn, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not sure if that is helpful but please get back to me at your earliest convenience.For me have a first time in thus aoo 100% guaranteed accurate services.This app sucks when I did the pass code it didn't workits a bushit it demands pin for the first it's waste of timeHard to install on my sumsung phoneI don't understand about PIN, It's not workthis app does not work👎👎👎😠elecrticican 39 yearI had acquired a pop-up telling me my phone was infected and directing me to another site while using Google to do a search.

2. I've used this app with many Samsung devices with no issue but when I remote into a Tab3 the device view comes up blank on the LogMeIn Rescue Technician Console.

3. I have Norton protection for my Galaxy Note 4, and it was informing me my phone was protected, but whenever I used Google the warning would pop up.

4. I've noticed that Rescue is not running the add on as a process and the add on is showing as running with 0 bytes in a perpetual restarting stage.

5. Norton's team helped me resolve the problem through the use of this app.When I had problems with picture mail.

6. She immediately recognized the problem and executed the resolutions.

7. Verizon tech really helped me out.

1. Fix Rescue Add-On Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rescue Add-On: Restarting the app will resolve most errors.
2. Update the Rescue Add-On App. Here is how:
   1. On Android goto PlayStore » Search for "Rescue Add-On" » Open Rescue Add-On: Samsung » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rescue Add-On » click "UPDATE".
3. Clear Rescue Add-On: Samsung app cache: Clearing cached data will force your app to retrieve the latest data directly from Rescue Add-On servers.
   1. On Android, goto Settings » Apps » Select "Rescue Add-On: Samsung" » click Storage » click "Clear Cache".
4. Check Rescue Add-On app permissions. If any of these permissions required to use your device's features are disenabled, Rescue Add-On might not work.
5. Uninstall and reinstall Rescue Add-On. If nothing else has worked, completely uninstall Rescue Add-On then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rescue Add-On not working

2. Fix Rescue Add-On Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rescue Add-On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rescue Add-On not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rescue Add-On may not be able to connect to the Internet when running in the background.