Published by GoDaddy Operating Company, LLC on Nov 18, 2024

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Why should I report an Issue with GoDaddy: POS & Tap to Pay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoDaddy Operating Company, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GoDaddy: POS & Tap to Pay image 1 contact GoDaddy: POS & Tap to Pay image 2

About GoDaddy: POS & Tap to Pay

1. With the lowest processing fees in the industry* for in-person transactions, you keep more of your money and get payouts as soon as the next business day. • Tap to Pay on Android.

2. Use the GoDaddy Mobile App as your point of sale and take all types of payments, including credit, debit, Apple Pay and Google Pay.

3. Manually enter credit card info to process over-the-phone payments. • Credit Card Reader.

4. Text or email customers a secure link they can use to pay. • Easy Catalog Management.

5. Take contactless payments with just your phone – no extra hardware needed.

6. Add, update, or remove products directly from the app to make in-person selling a breeze. • QR Codes.

7. It’s easy, private, and secure. • Send Pay Links.

8. Get started taking payments in under 90 seconds.

9. Generate a QR code that your customers can scan to pay. • Key In Cards.

10. No application, monthly fee, contract, or hidden costs.

11. Optionally pair with a GoDaddy Card Reader for dip & swipe processing. • Trusted leader with 25+ years of helping small businesses grow. • Lowest fees in the industry* for in-person and eCommerce transactions. • Many ways to get paid – choose what’s most convenient for you & your customers. • Manage your point of sale catalog & online store on the go. * Lowest processing fees compared to similar plans from Square, Shopify, and Stripe for card present transactions.

GoDaddy Customer Insights

1. Somehow I ended up on the web view (good) of my email management, but then who needs an app if you work on the browser anyways? I was able to renew one of my products easily, but everything is set to auto renew so again I don't need an app.

2. Each tap is taking so long to register that only the first 1-3 letters of a word will show up; spaces aren't registering so words are jumbled together.

3. I only use my desktop to make changes to the site, but I wanted to see if I can use the app since I'm away from my PC, and the app keeps lagging and not inputting my text, or letting me make changes to the text like bold, Title, or italics.

4. But all in all it does the job and is a wonderful app.When you add a new product to your store on the mobile device you cant select more than one photo at a time, and after you find each photo you have to go all the way back down in your gallery to pick another.

5. Also writing descriptions, if you backspace one letter it repeats all of the word you have, example: beautibeautiful and when you go to delete the first one it starts deleting from the end of the correct word.

6. I work two jobs so it's hard to find a time to sit and work on my site when I'm not tired or busy.

7. This is so cost/time prohibitive, and annoying.Blog keeps crashing, opening the cover media while I'm typing, and caused me to have to remove the image and add it after I finished.

8. Occasionally I'll write a full word and only the first couple letters show up after publishing.

9. New bug?) Last night I logged in, couldn't hit Edit Website, it just kept reloading the screen literally every second.

10. Other than these glitches though the app is pretty useful as far as checking when products are due to renew and things along those lines.It's been on the fritz.

11. You'll go to change a word and when typing it goes to the line below and you can't make any changes.

Steps to Troubleshoot & Fix GoDaddy Issues

1. Fix GoDaddy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GoDaddy: Restarting the app will resolve most errors.
  2. Update the GoDaddy App. Here is how:
    1. On Android goto PlayStore » Search for "GoDaddy" » Open GoDaddy: POS & Tap to Pay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoDaddy » click "UPDATE".
  3. Clear GoDaddy: POS & Tap to Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from GoDaddy servers.
    1. On Android, goto Settings » Apps » Select "GoDaddy: POS & Tap to Pay" » click Storage » click "Clear Cache".
  4. Check GoDaddy app permissions. If any of these permissions required to use your device's features are disenabled, GoDaddy might not work.
  5. Uninstall and reinstall GoDaddy. If nothing else has worked, completely uninstall GoDaddy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GoDaddy not working


2. Fix GoDaddy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GoDaddy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GoDaddy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GoDaddy may not be able to connect to the Internet when running in the background.

Reported Issues

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