Contact FEED Customer Service

Why should I report an Issue with FEED Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The FEED Mobile App has all the great resources from desktop FEED but puts them directly at your fingertips on your mobile device. • Keep updated on COVID-19 safety and associate resources. • Read inspiring articles about associates and company news.

2. FEED Mobile App is intended to help improve your overall associate experience by giving you a more convenient way (an easier way) to engage with company content.

3. Additionally, associates can use the mobile app to easily access the tools they need to do their job by selecting their department page off the main menu.

4. Access Associate Deals off the main menu where you can find all the great benefits our company offers.

5. Learn about Kroger history and our programs in the ‘About Kroger’ page off the main menu.

6. Instantly connect and enhance your associate experience to see your schedule, news, deals and links to applications you use every day, at your fingertips.

7. Scroll through breaking news articles on the home page or venture to the Schedule tab for hourly associates’ schedule.

8. The ‘Company News’ page gives you a glimpse into the news and happenings at the Kroger Family of Companies.

9. Be inspired to try new innovative food items and recipes by engaging in foodie stories posted to FEED.

10. Zero Waste’ page features the progress we are making on our overall goal to reduce waste and hunger by 2025.

11. Check your paycheck stubs by accessing ExpressHR through your profile menu, the ExpressHR Quick Link or by using the navigation bar.

1. For instance, I had work the other day and needed to see my schedule, however I couldnt because the app was under "scheduled" maintenance... For 2 DAYS! Underdeveloped apps do the same thing in an hour or 2 MAX.

2. App developers need to disable this function or allow users to bypass this annoying function.This is one of the most important apps you'll have if you work at Kroger however its operated without care.

3. On the feed website our schedule is one tap to quick view a drop list of our days to work.

4. Don't bother with the app, as annoying as signing in multiple times to get the one piece of information you're looking for, the website is much better.Almost the only thing I actually use this app regularly for is to see my schedule.

5. Also kind of annoying how you have to sign in twice to see your e-schedule (especially when the login page is laid out so poorly).

6. Where is news regarding my division, health concerns, product info, help? Quick links are completely non-functional.

7. The menu doesn't have links that you expect to find and none of the other sites (like ExpressHR) show up when you finally figure out where they go.

8. It's very frustrating especially when I get direct deposit and want to verify my check is correct when I'm not at work.

9. If you're going to change things, make them a change towards better not worse experiences.Slow running and crashes ocassionally.

10. Can't even see your eschedule without signing in again and they buried the eschedule button to make it difficult to find.

11. The login pages and the e-schedule look exactly how they do in a web browser - I have to zoom in all awkwardly to navigate.

1. Fix FEED Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FEED: Restarting the app will resolve most errors.
2. Update the FEED App. Here is how:
   1. On Android goto PlayStore » Search for "FEED" » Open FEED Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FEED » click "UPDATE".
3. Clear FEED Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from FEED servers.
   1. On Android, goto Settings » Apps » Select "FEED Mobile" » click Storage » click "Clear Cache".
4. Check FEED app permissions. If any of these permissions required to use your device's features are disenabled, FEED might not work.
5. Uninstall and reinstall FEED. If nothing else has worked, completely uninstall FEED then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FEED not working

2. Fix FEED Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FEED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FEED not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FEED may not be able to connect to the Internet when running in the background.