Contact Baker’s Customer Service

Why should I report an Issue with Baker’s?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It puts convenience, savings and rewards at your fingertips. - Easily build your online shopping list, and use it to shop in-store or to place your online order. - View your Weekly Ads and quickly add sale items or specials to your shopping list. - Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list. - Get even more savings when you choose items from our Smart Suggest feature. - Refill your Baker's Pharmacy prescriptions directly from your phone or tablet.

2. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time. - Use our locator to find the closest Baker's store or fuel center. - View your purchase history.

3. Use it to create standard orders that will save you time. - Save BIG with exclusive promotions, personalized offers and bonus rewards.

4. You can register for your account and link your Shopper’s Card through the app.

5. To use the Baker's app, you'll need a Baker's digital account.

6. Save time and money with the Baker's app!

7. Looking for a faster, easier, more rewarding shopping experience?

8. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

1. If something is unavailable it seems they don't try very hard to find any substitutions.So many continuous issues with this app! And beware... if something isn't available in the store, they'll charge you for it and hold your money for weeks!currently unable to print receipts for pick up order.

2. The order substitution option has stopped working now as well, so I often can't approve substitutions.Update: The app is no longer crashing so I increased my rating by a star, however now I am unable to view my fuel rewards points.

3. I am a Bakers pickup regular however, in the last few months I have had issues with selecting multiples of items (six bananas, four crowns of broccoli, etc) just to arrive home and find I've only been given one.

4. With the ability to search for select items or shop by department, every experience has been nothing short of excellent.

5. When I do place an order it immediately goes into a status that says the order is being shopped and it will not let me add remove or edit any items on the order.

6. The pick up method runs smoothly as well, you just notify them what stall you are parked in, and a few minutes later you have someone bringing out your order.

7. and the app glitches anyway, it doesn't have an order again item even though I've used the app for several years and it worked before.Wish during delivery orders you could contact them.

8. I still like to go in person every now and then, but for the most part, online pick up has become The way my wife and I grocery shop now.force me to place a review, get a bad review.

9. App updated on 3/14/23 and now I cannot even type into the search bar to search for items to add to my cart.

10. I don't feel it fair to tout the functionality without providing the functionGreat app....sometimes. I use this app weekly to order groceries for my family.

11. It makes reordering items we purchase weekly/frequently much quicker to add to my shopping list.

1. Fix Baker’s Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Baker’s: Restarting the app will resolve most errors.
2. Update the Baker’s App. Here is how:
   1. On Android goto PlayStore » Search for "Baker’s" » Open Baker’s » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Baker’s » click "UPDATE".
3. Clear Baker’s app cache: Clearing cached data will force your app to retrieve the latest data directly from Baker’s servers.
   1. On Android, goto Settings » Apps » Select "Baker’s" » click Storage » click "Clear Cache".
4. Check Baker’s app permissions. If any of these permissions required to use your device's features are disenabled, Baker’s might not work.
5. Uninstall and reinstall Baker’s. If nothing else has worked, completely uninstall Baker’s then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Baker’s not working

2. Fix Baker’s Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Baker’s be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Baker’s not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Baker’s may not be able to connect to the Internet when running in the background.