Contact IPPB Customer Service

Why should I report an Issue with IPPB Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of India Post Payments Bank Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fund Transfer Services in any mode including but not restricted to IPPB to IPPB accounts transfers, IMPS, UPI, NEFT and Standing Instructions will NOT be available and can be activated by completing full KYC.

2. Our app is available in 12 languages of India along with English- Hindi, Bengali, Marathi, Telugu, Tamil, Urdu, Gujarati, Malayalam, Kannada, Oriya, Punjabi and Assamese.

3. Open a Digital Savings account, manage your accounts, transfer funds, pay utility bills – securely and easily.

4. Simplify your banking with India Post Payments Bank Mobile Banking App.

5. Payments services mentioned below will be available with a cumulative monthly transaction limit of Rs. iii.

1. I see similar issues raised by multiple users for monthly still there is no resolution.Already emailed the phone model and os details.its been months waiting for a resolution else take down the new version and restore the old oneAfter latest update, OTP field remains inactive.

2. Why do you even launch such app when you can't manage or update the app? Worst experience in using this appAfter the recent update, the OTP field is inactive.app is unable to read the OTP automatically as well.

3. Cannot even download my account statement through the app, such a frustrating experience.Got solution for OTP auto read after 6 months of waiting.

4. Pathetic service.Each time I'm viewing my linked saving account balance, most of the time it is showing ₹0 whereas few times, it shows the right balance, now this is causing trouble in transfering money online.

5. Can someone help on this issues.I encountered a highly frustrating issue while using the IPPB Banking App—I couldn't type the OTP (One-Time Password) required for authentication.

6. Every time I use the app, it keeps saying we have upgraded our systems hence we will require additional details to validate, and proceeds to ask me my entire details as well as the security questions and asks me to set up a new mpin.

7. After answering g all the security question...app is unable to read OTP and doesn't allow to enter OTP manually.

8. There is no option for entering OTP, keypad doesn't pop to enter OTP and could not make any payment for past 3 months.

9. Please try to remove those errors ASAP.IPPB Mobile banking app is not working for the past three months.

10. After entering everything getting OTP to RMN but number pad is not coming up to enter the OTP.IPPB is a very essential app.

11. When I installed the app, I saw the option to open new digital savings account is not showing.

1. Fix IPPB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IPPB: Restarting the app will resolve most errors.
2. Update the IPPB App. Here is how:
   1. On Android goto PlayStore » Search for "IPPB" » Open IPPB Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IPPB » click "UPDATE".
3. Clear IPPB Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from IPPB servers.
   1. On Android, goto Settings » Apps » Select "IPPB Mobile Banking" » click Storage » click "Clear Cache".
4. Check IPPB app permissions. If any of these permissions required to use your device's features are disenabled, IPPB might not work.
5. Uninstall and reinstall IPPB. If nothing else has worked, completely uninstall IPPB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IPPB not working

2. Fix IPPB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IPPB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IPPB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IPPB may not be able to connect to the Internet when running in the background.