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1. I have an account with paysera for a long time, suddenly the account was restricted, I have a balance in the account, there is no way to get them back, I contacted them on the email more than 20 times and without an answer, I called them 25 times and each time they told me, you will get your money within days and I have been waiting for 3 months, the support is very bad, badThis is the most disgusting app, that I've ever used.
2. Please fix this bug.Paysera was really good years ago, now there are better alternatives, the fees increasing everytime, transactions doesn't work sometimes, customer service no available most of the time, time to go somewhere else.It's showing Indian currency that's why I installed and I registered but my documents rejected because in India not working this application.
3. Consider the following scenario, you login to your account > you loose your phone or you can't access the app for some reason > you buy a new phone or you want to login in another phone > you'll get that ugly loading screen asking you to confirm the request ... at least provide an option to use other methods.I have very bad experience on this app.
4. I'm stuck out of my account and I have a huge amount of money in it fix this issue cuz this is getting anoying.When you successfully get into the app it is all okay, but logging in is so frustrating and so far away from being a good or even acceptable UX.
5. How, how would You imagine I could do that confirmation if my old "known" device is dead ??This app is disgusting I've been trying to log in for few days but I'm not getting the confirmation sms.
6. (Im from Kazakhstan)I've been trying just to have a regular account , and guess what that didn't work.
7. It doesn't reflect the account balance in a timely manner, there is some serious lag between the webpage and the application.
8. ☹️ But I like checking document's are very quickly.I have persistent trouble logging in, receiving confirmation codes, creating templates.
9. Once you give your phone number and password, there is alot of things that I don't receive a verification code even after many tries and many times I have to prove that I am not a robot.
10. I Sent to them a couple of mail, but again they didn't respond.Tried logging in on a new phone.
11. I really need a Paysera account, because my employer is requiring it.