Contact FreeBuds Lite Customer Service

Why should I report an Issue with FreeBuds Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Huawei Internet Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Guides users through firmware updates for FreeBuds Lite and displays update progress in real-time. 2.

2. Provides important information about the earbuds.

1. Definitely don't recommend this product and this manufacturer, 'cause they don't wanna solve problems with product.audio delay all huawei users have a problem with bluetooth freebuds and all other kinds cause it has audio delay when playing games or watch youtube or netflix ot any other apps there is also a delay with sound of keyboard buttons when they are pressed.

2. If you are having issues with the firmware update not detecting the headset, please try to get the quick blink b4 update.It's been few months only and my freebuds lite is not working properly, the right side sound is bit delayed than the left one,sometimes one work while the other doesn't, showing low charge even after charging it.

3. Waiting for an update and hoping that would fix the problem.Disgusting product: good sound and it's only one plus, another options works didgusting: problems with microphones (people don't hear me, but they can hear all noises near by me), problems with connection ( often earphones don't wanna connect with cell phone, also they can lose connection suddenly or music can play with pauses).

4. Makes me think quality of earbuds not good because it was only given as a freebie.the freebuds itself has a 1 second delay, and once you update it has a longer delay in sound.

5. It made a difference in my case and the videos seemed to be fine now.The headset left side finally charges correctly after the firmware update! Nice work.

6. It won't recognize your earbuds which are connected via BT, but it requires access to your location without any explanation :)The update made the battery life unstable.

7. For those who have latency issues, I'm not sure if it will work for you but try forgetting the device in the Bluetooth settings, Restart your mobile phone and try pairing again.

8. this problem exist even when i updated the freebuds this is the only problem in huawei phones.

9. If it doesnt work take the pods out, place in the case again and repeat until u see the quick blink.

10. If it charges correctly the blue light should blink 7 times before quick blinking.

11. Can we fix this?Good sound and Call Quality.

1. Fix FreeBuds Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FreeBuds Lite: Restarting the app will resolve most errors.
2. Update the FreeBuds Lite App. Here is how:
   1. On Android goto PlayStore » Search for "FreeBuds Lite" » Open FreeBuds Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeBuds Lite » click "UPDATE".
3. Clear FreeBuds Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeBuds Lite servers.
   1. On Android, goto Settings » Apps » Select "FreeBuds Lite" » click Storage » click "Clear Cache".
4. Check FreeBuds Lite app permissions. If any of these permissions required to use your device's features are disenabled, FreeBuds Lite might not work.
5. Uninstall and reinstall FreeBuds Lite. If nothing else has worked, completely uninstall FreeBuds Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FreeBuds Lite not working

2. Fix FreeBuds Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FreeBuds Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FreeBuds Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FreeBuds Lite may not be able to connect to the Internet when running in the background.