Contact Huawei Wear Customer Service

Why should I report an Issue with Huawei Wear?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Huawei Internet Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's not supose to need to constantly have the location on just to have my honor band paired with the phone.After updating my phone to Android Pie 9.0, the band does not show the name or number of the person calling, it just shows 'incoming call'.

2. When someone sends more than one message, it gets stacked up and sender name is not visible, it just shows for e.g. 3 messages from 2 chats, which is really not serving the purpoEarlier was able to see caller name but now it's only incoming call notification coming without showing the caller name.

3. As people have mentioned , if there is more than one message it gets stacked up and sender name is not visible , it just shows for eg 3 messages from 2 chats, which is really not serving the purpose.

4. If you are serious about recording your steps get another app as this is too unreliable.Since one of the latest update this app started to ask to turn the location on in order to pair with my honor band 3 on Bluetooth.

5. Also, for multiple whatsapp messages, band doesn't show the content, instead shows something like ' 3 messages from 2 chats' thats it.

6. 6)we are getting any new updates for this app as well.Constantly refuses to reconnect with watch and when it does could take a week to update step count to the Health app, if at all, there has been numerous times when it records very few steps and even zero on some days.

7. Fix these bugs fastHi Team, I have an honor band 3 fitness tracker it was working fine with my Mi A1 phone.

8. If we get one notification from 1 app like what'sapp then 2nd notification from the what'sapp is display like '' 2 chats from what's app'' Instead of displaying the name of the person who sent the second message.

9. Takes several connect / reconnect bluetooth cycles before the app finally shows the correct number of steps in sync with the watch.

10. 4)If we get any messages then light in the band is not blinking, we are just getting the Vibrations instead of a long with light.

11. Earlier I was able to see the caller name but now it's only notifying incoming calls without showing the caller name.

1. Fix Huawei Wear Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Huawei Wear: Restarting the app will resolve most errors.
2. Update the Huawei Wear App. Here is how:
   1. On Android goto PlayStore » Search for "Huawei Wear" » Open Huawei Wear » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Huawei Wear » click "UPDATE".
3. Clear Huawei Wear app cache: Clearing cached data will force your app to retrieve the latest data directly from Huawei Wear servers.
   1. On Android, goto Settings » Apps » Select "Huawei Wear" » click Storage » click "Clear Cache".
4. Check Huawei Wear app permissions. If any of these permissions required to use your device's features are disenabled, Huawei Wear might not work.
5. Uninstall and reinstall Huawei Wear. If nothing else has worked, completely uninstall Huawei Wear then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Huawei Wear not working

2. Fix Huawei Wear Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Huawei Wear be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Huawei Wear not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Huawei Wear may not be able to connect to the Internet when running in the background.