Contact HFS Federal Credit Union Customer Service

Why should I report an Issue with HFS Federal Credit Union?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HFS Federal Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HFS Federal Credit Union’s App allows you to manage your accounts through the convenience of your mobile device – anytime, anywhere!

1. Seems to always happen like clock work on the last day of the month and weekends.This is the worse banking app I have ever used! They just changed it a few months ago and I as well as many other people have had nothing but problems just trying to connect with it! The bank knows about our disgruntled comments and has done nothing to fix or change this app for all the problems it gives! Totally not useable at all!!Since the update, i cannot login through the app.

2. Then to take the pictures of the check, it prompts me to endorse the check, "For mobile deposit at HFS Federal Credit Union, into account #...". When I tried to submit the deposit, it denies the deposit saying, the amount is too high.

3. As a retired system designer/senior software & harware engineer, I would definitely rethink the entire menu.Entered a check into mobile deposit.

4. If I try to take a picture to deposit a check the window shows a different area than what is actually being photographed and also rotates the image 90 degrees in the viewing area but not in the actual image.

5. Furthermore, depositing apps this way is stressful and takes an unnecessary amount of time to get the feature to work.

6. Everytime I try to scroll through recent transactions the menu keeps popping open and taking me all the way back to the top.

7. Some things seem more user friendly in theory but in reality there are glitches that it either doesn't work or takes very long.

8. After guessing and retaking a picture of the check numerous times I might get lucky and have it accepted.

9. Keeps telling me i have the wrong credentials, but the same credentials work on a computer just fine.

10. I entered the $ amount of the check, it accepted it.

11. The side menu keeps popping up whenever I try to do something.

1. Fix HFS Federal Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HFS Federal Credit Union: Restarting the app will resolve most errors.
2. Update the HFS Federal Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "HFS Federal Credit Union" » Open HFS Federal Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HFS Federal Credit Union » click "UPDATE".
3. Clear HFS Federal Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from HFS Federal Credit Union servers.
   1. On Android, goto Settings » Apps » Select "HFS Federal Credit Union" » click Storage » click "Clear Cache".
4. Check HFS Federal Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, HFS Federal Credit Union might not work.
5. Uninstall and reinstall HFS Federal Credit Union. If nothing else has worked, completely uninstall HFS Federal Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HFS Federal Credit Union not working

2. Fix HFS Federal Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HFS Federal Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HFS Federal Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HFS Federal Credit Union may not be able to connect to the Internet when running in the background.