Contact Real Guitar Customer Service

Why should I report an Issue with Real Guitar - Music Band Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gismart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you are just trying to test the app before buying stuff (or committing to a trial), you can skip that step, but be prepared to be disappointed: the free version will pester you with ads on every change of screen, the sound quality is only an approximation to what a real guitar sounds like, strumming mechanism is plain and unimaginative, the electric option is a bad joke (used as an acoustic only), etc.You should stop pretending that even with the subscription, that this is a good service and app.

2. Oh, and in response to the developer's response to others sharing a similar review... you cannot close the screen that wants you to buy the subscription.

3. I can't seem to find that "x" button that the developer keeps mentioning, therefore, I cannot get past the "let's rock" screen without signing up for the trial and astronomical $49.99/year cost.

4. Edit: In response to the developer's comment, there literally IS no "x" button there! Maybe it doesn't show up on certain phones/OS/updates, but obviously there are tons of people that aren't seeing it.

5. There's no clearly shown settings page, a lot is premium stuff, and when I get an Ad played, and the app reopens, the guitar sounds don't load in.

6. Including a metronome and strum tutorials would be a plus.Tons and tons of ads in free version.

7. Don't bother downloading.The first thing the app does is try to get you to get the unlocked version for $50/year.

8. I dont want the premium version, I have several actual guitars, I like to fiddle with this when I'm out and about if I get an idea for something.

9. the highly aggressive advertising has become a gigantic nuisance with not less than 3 ads to upgrade THIS APP to the premium version.

10. Now the ads are on the playing screen of the guitar and take up 1/3 of the screen.

11. It immediately goes to a screen where the only option is to pay an $89.95/year subsctiption to continue.

1. Fix Real Guitar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Real Guitar: Restarting the app will resolve most errors.
2. Update the Real Guitar App. Here is how:
   1. On Android goto PlayStore » Search for "Real Guitar" » Open Real Guitar - Music Band Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Real Guitar » click "UPDATE".
3. Clear Real Guitar - Music Band Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Real Guitar servers.
   1. On Android, goto Settings » Apps » Select "Real Guitar - Music Band Game" » click Storage » click "Clear Cache".
4. Check Real Guitar app permissions. If any of these permissions required to use your device's features are disenabled, Real Guitar might not work.
5. Uninstall and reinstall Real Guitar. If nothing else has worked, completely uninstall Real Guitar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Real Guitar not working

2. Fix Real Guitar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Real Guitar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Real Guitar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Real Guitar may not be able to connect to the Internet when running in the background.