Contact Drum Pads Customer Service

Why should I report an Issue with Drum Pads - Beat Maker Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gismart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The whole setup feels like a scam to get people to turn over their payment info before even trying anything.I'm sure that paying $50 a year after 3 days is a drop in the bucket for some, especially those dedicated to using a phone to make music; but trying to try to free version (without fear of 3 day free trial before you're charged) is an ad-nightmare.

2. Also the Delay makes some things staticy.Upon starting the app, it offers a free trial with a toggle icon, which is misleading.

3. In other words, give it a go if you have a large amount of time to kill, otherwise you're not getting much out of it without wallet commitment.It starts off by showing you what is clearly a slider or switch to turn on and off but it doesn't work.

4. Subscription based pay model is a big turn off, and most of these packs are free on bandlab.

5. Good luck!No free mode for me to get comfortable with the app before considering the Pro subscription.

6. If you just want people to subscribe to it just dont make it free in the first place.

7. You have to like on the smallest possible text to use the free version.

8. And it may be just me but it's hard to start on a beat, save what I have, add something else to it, save it, and continue adding things until I like it without having to restart.

9. It has good sound packs and the tutorial feature is nice.

10. I do like the skill improvement feature, it was something I didn't know I needed.Good beats and concept, just too slow and laggy.

11. Not a fan of having to buy the "fancy" version, just to play around with to make music.

1. Fix Drum Pads Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drum Pads: Restarting the app will resolve most errors.
2. Update the Drum Pads App. Here is how:
   1. On Android goto PlayStore » Search for "Drum Pads" » Open Drum Pads - Beat Maker Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drum Pads » click "UPDATE".
3. Clear Drum Pads - Beat Maker Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Drum Pads servers.
   1. On Android, goto Settings » Apps » Select "Drum Pads - Beat Maker Go" » click Storage » click "Clear Cache".
4. Check Drum Pads app permissions. If any of these permissions required to use your device's features are disenabled, Drum Pads might not work.
5. Uninstall and reinstall Drum Pads. If nothing else has worked, completely uninstall Drum Pads then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drum Pads not working

2. Fix Drum Pads Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drum Pads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drum Pads not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drum Pads may not be able to connect to the Internet when running in the background.