Contact Zen Planner Member App Customer Service

Why should I report an Issue with Zen Planner Member App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zen Planner, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Note: your gym, school or studio must use Zen Planner, and you must login with your valid member credentials. Need help with our app?

2. With Zen Planner's app, stay connected with your gym from anywhere! - Go to multiple gyms?

3. Your gym doesn't use Zen Planner?

4. Contact support@zenplanner.

5. Tell your business owner to check it out.

1. I sent feedback to ask about these things and got a couple emails back basically telling me what I was doing wrong and why would I need to copy and paste the workout, that my.phones settings are wrong and then copied my gym owner in and told him he should start adding the workouts as measures rather than what they are! I'd hoped they'd at least take this feedback as suggestions for improvements rather than asking why'd I'd want to do them in the first place.It does what it's supposed to.

2. Or they have not invested in the proper hardware & software that fully capable of processing all the energy the app requiresThis is a mediocre app but it does beat having to login to my gyms website Everytime I want to sign up for a class.

3. I get an error for no suitable calendar when I try to add a reminder, I cannot copy and paste the workout myself into a reminder, and because my gym writes their own programming instead of mindlessly throwing up benchmarks every day, I cannot track my results in the app.

4. 2.5 stars Downgrading to 2 stars as I see that the add calendar button bug has been there for a while (reading other reviews).Terrible app! Horrible feedback! My gym uses this app for scheduling, so I'm stuck with it.

5. Would love to see something that pops up and says are you sure you want to cancel this reservation?? Or perhaps move the bar that takes up the bottom half of the screen to another location.

6. I'm sure this app helps gym owners collect money, but it does nothing beneficial for gym members.I've recently switched from iOS to Android and it's good to see that at least Zen Planner is consistent on both platforms.

7. The login screen does not allow you to used a password manager, (like LastPass) which makes it difficult to log back in.Unstable app.

8. It Launches only 50% of the time the first time, usually requires a force quit and restart combined with needing to restart your phone or do a complete reinstall once every 2 weeks.

9. I just get the error "Warning! Could not find a suitable calendar." I queried support six months ago, and they said, Yeah, that's a bug on some phones.

10. For example, if the programmed benchmark is specifically a "squat clean", there is not an option to record your results under squat clean and therefore you have to instead make two entries in both "clean" and "squat clean" if you hope to look back on those results at a later date.

11. The app also has the option to add this reservation to your calendar as a reminder (this feature is incredibly helpful for me).

1. Fix Zen Planner Member App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zen Planner Member App: Restarting the app will resolve most errors.
2. Update the Zen Planner Member App App. Here is how:
   1. On Android goto PlayStore » Search for "Zen Planner Member App" » Open Zen Planner Member App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zen Planner Member App » click "UPDATE".
3. Clear Zen Planner Member App app cache: Clearing cached data will force your app to retrieve the latest data directly from Zen Planner Member App servers.
   1. On Android, goto Settings » Apps » Select "Zen Planner Member App" » click Storage » click "Clear Cache".
4. Check Zen Planner Member App app permissions. If any of these permissions required to use your device's features are disenabled, Zen Planner Member App might not work.
5. Uninstall and reinstall Zen Planner Member App. If nothing else has worked, completely uninstall Zen Planner Member App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zen Planner Member App not working

2. Fix Zen Planner Member App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zen Planner Member App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zen Planner Member App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zen Planner Member App may not be able to connect to the Internet when running in the background.