Contact Jobber Customer Service

Why should I report an Issue with Jobber: Field Service Software?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jobber Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then I have to text my boss telling him when I actually finished, and when I get to a different area and re load Jobber so the new interface loads up, I am able to finally stop timer and mark task complete.

2. I arrive at a job & I'm able to start timer, but when I leave a job and pull up Jobber, half the time it loads as the old interface, and when I click Stop Timer, it gives me an error.

3. Awesome interface and consistently updated! The "request-quote-job-invoice" system, however, doesn't work well with work that needs to have "change orders" half way through the job.

4. Only works with data services, so if you arrive at a house that's out of a network area, you must drive back to a service area to get information on that home.

5. I have to leave the quote as a quote until the job is done in order to change or "convert" it, which makes invoicing a painHas some absolutely great features! Issues on what can be accessed from screens.

6. As a result, my staff can efficiently tend to the customer's needs and accurately document and invoice our services.Been using this app for a couple weeks now, overall good.

7. The cancel button doesn't work half the time.

8. So if I'm in a area without signal I can't check itSince the new update, it switches from the new interface to the old one randomly.

9. Only problem I have is inability to accurately track work hours if you forget to clock in or out at the right moment.

10. Call us, will help nc.I've been in this industry for nearly three decades and have used many different methods and software solutions.

11. I've reached out to support for help with best -practice use in certain situations and they have responded promptly and helpfully.Poor communication.

1. Fix Jobber Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jobber: Restarting the app will resolve most errors.
2. Update the Jobber App. Here is how:
   1. On Android goto PlayStore » Search for "Jobber" » Open Jobber: Field Service Software » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jobber » click "UPDATE".
3. Clear Jobber: Field Service Software app cache: Clearing cached data will force your app to retrieve the latest data directly from Jobber servers.
   1. On Android, goto Settings » Apps » Select "Jobber: Field Service Software" » click Storage » click "Clear Cache".
4. Check Jobber app permissions. If any of these permissions required to use your device's features are disenabled, Jobber might not work.
5. Uninstall and reinstall Jobber. If nothing else has worked, completely uninstall Jobber then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jobber not working

2. Fix Jobber Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jobber be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jobber not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jobber may not be able to connect to the Internet when running in the background.