Published by DAMI APP

Report an issue with Software Data Cable.
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Why should I report an Issue with Software Data Cable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DAMI APP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Software Data Cable

1. Connect phones, PC, tablets, Mac and TV - send contents including messages, files, folders, photos, video etc. wirelessly at lightning fast speed.

2. Works perfectly with all ftp client apps. • Send contents (file, folder, app, video, mp3 etc. • Sync folders to family storage (PC, laptop etc.

3. One stop solution from all your file transfer needs concerning your Android gadget. • Standard File Transfer Protocol.

4. If you are continuing to have problems, please send an email to us so we can help you. Thank you!

Software Data Cable Customer Insights

1. Better yet, allow write access to the file system directly.It shows your phone data in read only mode, but in full access mode it makes you put out your files into a folder called "files" that's buried deep in the bowels of the app.

2. MOREOVER, the app allows you upload to, and download from, the phone by drag'n'drop, A MUST Hug from Brazil to you.Wow! What an incredible app! Just short of 30 000 files (9 Gigs) needed to be transferred from my Samsung GTN5100-T - mission impossible until I found this app.

3. Surely there's a way of transferring files wirelessly!" A few seconds' Googling and I had the perfect answer: this app! As far as I can tell it works flawlessly and fast in both directions with no data errors.First I gave ONE star because it never paired with the computer thru on the both ways they have to get connected.

4. Files must be written to a "Files" folder created by the program under Android\Data\com.damiapp.softdatacable\Files. You can build or copy any folder structure you wish to this folder, then move it where you wish after the file copy is done.

5. (I use Samsung MyFiles for that.) It would be nice if the user could choose the location of the Write folder rather than always having to go digging through the Android/Data folder structure to find new files.

6. Also the permissions are wrong and the API it uses is for an older version of Android.I love this app! Just as I got tired of messing about with USB cables (and sometimes having the laptop fail to see my Fire tablet!), it suddenly occurred to me to think: "Hang on - the laptop and tablet both have Wi-Fi and Bluetooth, both of which are wireless.

7. Puts a friendly (for small touchscreens) face on the old reliable FTP protocol.the app would work wirelessly but it's been months now that I can't connect using bar code I have to manually type in ip address to connect it's annoying.

8. I use SDC to configure my phone as an FTP server and then access the phone's file system with Windows Explorer.

9. This app reliably moves GB's of audio files between my S7's SD card and my WIndows 10 PC.

10. Also great for getting files to/from laptop or desktop.

11. Be aware that write access to the SD card's file system is not available,.

Steps to Troubleshoot & Fix Software Data Cable Issues

1. Fix Software Data Cable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Software Data Cable: Restarting the app will resolve most errors.
  2. Update the Software Data Cable App. Here is how:
    1. On Android goto PlayStore » Search for "Software Data Cable" » Open Software Data Cable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Software Data Cable » click "UPDATE".
  3. Clear Software Data Cable app cache: Clearing cached data will force your app to retrieve the latest data directly from Software Data Cable servers.
    1. On Android, goto Settings » Apps » Select "Software Data Cable" » click Storage » click "Clear Cache".
  4. Check Software Data Cable app permissions. If any of these permissions required to use your device's features are disenabled, Software Data Cable might not work.
  5. Uninstall and reinstall Software Data Cable. If nothing else has worked, completely uninstall Software Data Cable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Software Data Cable not working


2. Fix Software Data Cable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Software Data Cable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Software Data Cable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Software Data Cable may not be able to connect to the Internet when running in the background.

Reported Issues