Contact DaySmart Salon Software Customer Service

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1. Please for the love of all that you find holy, PUT IT BACKI wish the mobile app couldn't swipe to move appointments, too easy to make a mistake, and that the online desktop version had an easier way to skip to multiple stylists (IE ahead 2,4,6, weeks, and then back to today.)I use it daily.

2. I have made sure this feature is turned on in settings, my salon admin has double and tripple checked that I have permissions and i have contacted support multiple times.

3. Text feature has error messages frequently and delayed texts and they get mixed up with other clients from time to time which makes the business look unorganized.

4. It makes it a massive pain to see everyone's schedule, and it jumps around each time it *updates* to the most current version of the schedule.

5. It was fine over the past two years until 2-3 mo ago.K.I.S.S. I used to love Salon Iris back when it had a simple user-friendly UI and excellent technical support.

6. I used salon Iris for years, but after my business blew up it just doesn't do what in need easily or efficiently.

7. Best part is when customers type cancel for their appt they get opted out of the system.I was referred to this app by a friend and I am very happy with it! This program is perfect for independent stylists.

8. Customer service is extremely helpful and informative with many tips to navigate the program for individual needs.The app is pretty glitchy! And still wont give me online appointment request notifications.

9. SI is super slow and frequently has issues connecting with the server, keeping us from being able to access our schedules remotely when we need to.Constant glitching with both app & website.

10. Sometimes it jumps multiple weeks on me and I lose where I am.Salon Iris I'm so disappointed in you.

11. I wish there was a way to book appts with out having the computer on, then maybe when the computer is turned on, the receptionist can confirm appts made off hours.

1. Fix DaySmart Salon Software Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DaySmart Salon Software: Restarting the app will resolve most errors.
2. Update the DaySmart Salon Software App. Here is how:
   1. On Android goto PlayStore » Search for "DaySmart Salon Software" » Open DaySmart Salon Software » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DaySmart Salon Software » click "UPDATE".
3. Clear DaySmart Salon Software app cache: Clearing cached data will force your app to retrieve the latest data directly from DaySmart Salon Software servers.
   1. On Android, goto Settings » Apps » Select "DaySmart Salon Software" » click Storage » click "Clear Cache".
4. Check DaySmart Salon Software app permissions. If any of these permissions required to use your device's features are disenabled, DaySmart Salon Software might not work.
5. Uninstall and reinstall DaySmart Salon Software. If nothing else has worked, completely uninstall DaySmart Salon Software then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DaySmart Salon Software not working

2. Fix DaySmart Salon Software Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DaySmart Salon Software be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DaySmart Salon Software not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DaySmart Salon Software may not be able to connect to the Internet when running in the background.