Contact Investing.com Customer Service

Why should I report an Issue with Investing.com: Stock Market?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of INVESTING.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Though occasionally the widget doesn't seem to want to refresh without a nudge.) The level of advertising is perfectly acceptable to keep the product free, though as some others have noted, there seem to be more scammy/junk ads appearing these days.

2. I am all for ads, but allowing ads to continuously pop up back-to-back, immediately a new one after the first one closes? Where each ad covers the whole screen and is shown so unexpectedly to ensure the likelihood of the user clicking on the ad? This app was fine before when the ads weren't this obnoxiously intrusive.Best app I've found for my limited purposes.

3. There are plenty of free apps that are able to deliver advertising in a less obtrusive manner.The app is mostly just like the desktop displaying news and charts nicely.

4. Would be great if the company offered a lower-price paid version that removed ads and didn't offer as many of the advanced features.

5. Needs to be a direct route to homepage at all places within app.It's a great app, but don't bother paying extra for the ad-free subscription.

6. But it's a bad set up and user will be penalized if app users not careful.Excellent "syncretism" of all major financial markets in the world, from stock exchanges to comodities, forex, and crypto.

7. Most important part for me is the widget that lets me monitor a list of symbols on my home screen without having to fire up the app.

8. I use the free version to track indices and a few stocks as well as to check the occasional news story.

9. I keept getting an error message that says: "For initial set the app requires an active internet connection" My assumption was that this is a server side issue.

10. I've cancelled my subscription to the pay version, but the free version is still ok if you don't mind annoying ads everywhere.I actually really liked this app until recently.

11. Would be nice to be able to reorganize the items in my widget list.

1. Fix Investing.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Investing.com: Restarting the app will resolve most errors.
2. Update the Investing.com App. Here is how:
   1. On Android goto PlayStore » Search for "Investing.com" » Open Investing.com: Stock Market » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Investing.com » click "UPDATE".
3. Clear Investing.com: Stock Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Investing.com servers.
   1. On Android, goto Settings » Apps » Select "Investing.com: Stock Market" » click Storage » click "Clear Cache".
4. Check Investing.com app permissions. If any of these permissions required to use your device's features are disenabled, Investing.com might not work.
5. Uninstall and reinstall Investing.com. If nothing else has worked, completely uninstall Investing.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Investing.com not working

2. Fix Investing.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Investing.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Investing.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Investing.com may not be able to connect to the Internet when running in the background.