Contact CARD.com Premium Banking Customer Service

Why should I report an Issue with CARD.com Premium Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CARD.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by Pathward, N. A. , Member FDIC, pursuant to a license from Visa U. S. A.

2. Overdraft Protection ("ODP") is an optional service made available to eligible CARD Premium Bank Account by Pathward Customers.

3. The Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N. A. , Member FDIC.

4. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.

5. Contact Customer Service at (844) 227-3602 or log in to your Online Account Center for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service.

6. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0. 00) or a positive balance.

7. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account.

8. Once you enroll and meet the eligibility requirements, you will be charged $15. 00 for each transaction that overdraws your account by more than $10. 00, up to a maximum of four (4) fees per calendar month.

9. While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account.

10. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly.

11. For purposes of FDIC coverage limit, all funds held on deposit by the accountholder at Pathward will be aggregated up to the coverage limit, currently $250,000. 00. *****.

1. I logged in & it shows me ABSOLUTELY NOTHING now! 😞 Not sure what has happened, but I hope it's fixed soon! It worked just fine this morning & then I received a message that I had a deposit, so I went to check to make sure it was correct & bam NOTHING is showing up at all..old or new!I did once love the app and the banking until recently whereas I've been using my card without issue.But I had an issue with a few payments saying I didn't have enough money in my account for the transaction and yet the money was taken and not refunded though I'm being told both by merchant and CARD that it has,but never received my funds.Upon trying to dispute these transactions.I've been given the run around and constantly told I got the money back.

2. This is the app for you! It's not like regular prepaid debit cards! It really shows up like a real brick and mortar bank, y'all!!! Love it!!! Thank y'all so very much!they did nothing to help me with fraudulent charge I reported it there were supposed to fax me a paper to fill out they never did and instead I got another one saying that they found nothing wrong when in fact that it was one-hundred-percent not me who made that charge I've also had problems contacting them I've had problems with linking another bank to them connecting another app that needs to see my direct deposits and work pay history and no they can't get in .

3. I say that because they have terrible terrible customer service and don't appreciate their customers at all! From time to time I've needed a little extra money until my next paycheck and I couldn't overdraft at all! Their app was telling me that I was able to overdraft but when I needed to overdraft I couldn't! Their app sucks so bad if I could've given'em zero stars I wouldI don't like that for some reason, it won't let me create the *optional* savings account whenever I have cash in the account.

4. I DO like the fact that you can choose almost anything to have on your card and have multiple cards with different designs...that's pretty cool!Love this app, I can get my balance at all times, and the security is awesome.

5. Absolutely LOVE it! The one n only thing I have an issue is that my card seems to get locked when I make a certain purchase.

6. They send you an email and ask if you made the purchase and tell you to click yes or no and the link never ever lets you click anything so you have to wait till customer service is available.

7. Horrible customer service!!!!!!!!!I started using this card for a tax refund.

8. I like the way it let's me transfer change from transactions to savings.So far so good! Great banking app! If you're like me and do not trust regular bank accounts.

9. I wish there was a way of communicating with others to help them but there isn't unfortunately😶 IDK I was at the end of filling out, & choosing my card, & there it went.

10. But thanks for the offer.Customer service is no existence on any number or online! 😠 I loved this app up until this afternoon.

11. Not good!!This app is by far the worst banking app that I've ever used since I've been getting my paychecks through direct deposit.

1. Fix CARD.com Premium Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CARD.com Premium Banking: Restarting the app will resolve most errors.
2. Update the CARD.com Premium Banking App. Here is how:
   1. On Android goto PlayStore » Search for "CARD.com Premium Banking" » Open CARD.com Premium Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CARD.com Premium Banking » click "UPDATE".
3. Clear CARD.com Premium Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from CARD.com Premium Banking servers.
   1. On Android, goto Settings » Apps » Select "CARD.com Premium Banking" » click Storage » click "Clear Cache".
4. Check CARD.com Premium Banking app permissions. If any of these permissions required to use your device's features are disenabled, CARD.com Premium Banking might not work.
5. Uninstall and reinstall CARD.com Premium Banking. If nothing else has worked, completely uninstall CARD.com Premium Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CARD.com Premium Banking not working

2. Fix CARD.com Premium Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CARD.com Premium Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CARD.com Premium Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CARD.com Premium Banking may not be able to connect to the Internet when running in the background.