Published by QNB Finansbank A.Ş. on Nov 11, 2024

Report an issue with QNB Mobil & Dijital Köprü.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with QNB Mobil & Dijital Köprü?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QNB Finansbank A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About QNB Mobil & Dijital Köprü

1. To start using QNB Mobil & Dijital Köprü, all you need is your customer number and Digital Password.

2. QNB Mobil & Dijital Köprü allows you to access banking services anytime, anywhere!

3. You may easily track/manage your accounts and credit cards, transfer money and buy/sell foreign currency.

4. You can also view exchange rates and use ATM/Branch Locator without logging in.

5. If you do not have one, you can get it by calling our Call Center.

QNB Mobil & Dijital Köprü Customer Insights

1. I just wish they make all features available in English instead of forcing users to choose Turkish to be able to use the features.Easy, clear, fast, and very friendly to use, perfect service honestlyTerrible English Support The English version of the app is completely different from the Turkish one.

2. QNB should offer us the pervious version as well.Version 2.6.3 If you are a native Turkish speaker or have a good understanding of the Turkish language then this app does everything a Banking app should do, until you change the language to English where you are presented with very limited options.

3. Every function that you may consider using is available under the Turkish language section, but not if you select English as your language.

4. To pay your bills you will need to switch to turkish because too many features is not supported in English! 2.

5. Very easy to navigate within the app tab bar on the left, when in need you can easily call customer service and they can finish what you started... Highly recommended.The previous version was better and easier to use.

6. It will be a great help for all foreigners to have the full version in English.The app works fine as long as you can access your accounts.

7. For English, there are no qnb first features!Well, I think it's a good app.

8. After they updated the app I am not able to send every transaction receipt to my email and I will have no option but to call the hotlines and ask them to send it to my emailuser friendly, able to use in multiple languages.

9. Especially when it comes to the English version of it.

10. Unfortunately, not all the serivices and buttons inside the app in English so far.

11. In this mode you can do things like transfer money between Banks/accounts and cards, check your account, buy/sell foreign currency and use Western Union.

Steps to Troubleshoot & Fix QNB Mobil & Dijital Köprü Issues

1. Fix QNB Mobil & Dijital Köprü Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QNB Mobil & Dijital Köprü: Restarting the app will resolve most errors.
  2. Update the QNB Mobil & Dijital Köprü App. Here is how:
    1. On Android goto PlayStore » Search for "QNB Mobil & Dijital Köprü" » Open QNB Mobil & Dijital Köprü » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QNB Mobil & Dijital Köprü » click "UPDATE".
  3. Clear QNB Mobil & Dijital Köprü app cache: Clearing cached data will force your app to retrieve the latest data directly from QNB Mobil & Dijital Köprü servers.
    1. On Android, goto Settings » Apps » Select "QNB Mobil & Dijital Köprü" » click Storage » click "Clear Cache".
  4. Check QNB Mobil & Dijital Köprü app permissions. If any of these permissions required to use your device's features are disenabled, QNB Mobil & Dijital Köprü might not work.
  5. Uninstall and reinstall QNB Mobil & Dijital Köprü. If nothing else has worked, completely uninstall QNB Mobil & Dijital Köprü then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QNB Mobil & Dijital Köprü not working


2. Fix QNB Mobil & Dijital Köprü Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QNB Mobil & Dijital Köprü be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QNB Mobil & Dijital Köprü not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QNB Mobil & Dijital Köprü may not be able to connect to the Internet when running in the background.

Reported Issues