Contact EHRez Patient Portal Customer Service

Why should I report an Issue with EHRez Patient Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of E-Health Partners, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. when I was registering it asked me to verify my email but gave me no way to do so .

1. Fix EHRez Patient Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EHRez Patient Portal: Restarting the app will resolve most errors.
2. Update the EHRez Patient Portal App. Here is how:
   1. On Android goto PlayStore » Search for "EHRez Patient Portal" » Open EHRez Patient Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EHRez Patient Portal » click "UPDATE".
3. Clear EHRez Patient Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from EHRez Patient Portal servers.
   1. On Android, goto Settings » Apps » Select "EHRez Patient Portal" » click Storage » click "Clear Cache".
4. Check EHRez Patient Portal app permissions. If any of these permissions required to use your device's features are disenabled, EHRez Patient Portal might not work.
5. Uninstall and reinstall EHRez Patient Portal. If nothing else has worked, completely uninstall EHRez Patient Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EHRez Patient Portal not working

2. Fix EHRez Patient Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EHRez Patient Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EHRez Patient Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EHRez Patient Portal may not be able to connect to the Internet when running in the background.