Contact Easy Scanner Customer Service

Why should I report an Issue with Easy Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bfery to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Such high hopes that have been let down.Previously I'd given this app 5 stars... "Best phone app/scanner I've used-- the computer scanner I own is obsolete now." But with recent updates, I can no longer upload the files I scan to Drive or even share them to my own damn email.

2. I'm not sure if it's this difficult because it's the free version but this experience definitely doesn't encourage me to buy the full version, that's for sure.Great little app.

3. My only pet peeve is that each time it gets an update, features and buttons move around which forces you to relearn where they are.Looks like some great features! Expensive.

4. Definitely worth downloading.very bad experience , i never upgrade to premium subscription nor they asked me either, but charged me automatically 60$ from my visa card.

5. Hugely disappointed.I've tried loading pictures or taking pictures of documents from the app many times and it always seems to crop out most of the image.

6. now im trying to stop that payment option but not able to find any option to block its subscription.

7. I would've been interested in discovering how having one is quite useful, IF we newbies were given enough time to test.

8. I get the first page only ('root file') with no ability to edit or access the rest of the scan.

9. Only ONE WEEK trial period ... followed by big bucks SUBSCRIPTIONS (not one-time fee) to use app.Love this app.

10. However, the app charged me the full amount of the yearly program straightaway.

11. I had experienced this issue with other apps before but always got my refunds back after contacting it's support.

1. Fix Easy Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Scanner: Restarting the app will resolve most errors.
2. Update the Easy Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Scanner" » Open Easy Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Scanner » click "UPDATE".
3. Clear Easy Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Scanner servers.
   1. On Android, goto Settings » Apps » Select "Easy Scanner" » click Storage » click "Clear Cache".
4. Check Easy Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Easy Scanner might not work.
5. Uninstall and reinstall Easy Scanner. If nothing else has worked, completely uninstall Easy Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Scanner not working

2. Fix Easy Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Scanner may not be able to connect to the Internet when running in the background.