Published by Credit.com on Aug 28, 2024

Report an issue with Credit.com Credit Scores.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Credit.com Credit Scores?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Credit.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Credit.com Credit Scores

1. With our free credit score tracker, you can monitor what’s impacting your numbers and track improvement. The free Credit. com app allows you to easily monitor and manage your score and get personalized resources to make smarter financial decisions in order to build credit.

2. Using the free credit check will never hurt your credit score. • Want to learn more about how you can build credit for free? • Now that you know your credit score, what are you going to do about it? • Check which card or loan you're most likely to qualify for — before you apply. • All our recommendations are personalized to your credit score so you can act confidently.

3. More than just a credit check, you can learn how to build credit with our free credit app.

4. In our credit-builder section, get personalized tips to help you build credit and take control of your financial future.

5. Access and track your credit report for free today.

6. What Else Can the Credit. com App Do? • Restore It - Exclusive savings with one of the leaders in credit repair. * *Discounted access to a credit repair leader only available in certain areas.

7. For twenty-five years, Credit. com has empowered consumers with our credit monitoring solutions and a team dedicated to helping simplify the confusing world of credit.

8. It’s your credit score.

9. Take it to the next level with ExtraCredit - a multi-featured, straightforward way to get your credit where you want it.

10. Access the free app to get a number of tools so you can better understand, improve and protect your score.

11. Do you know what’s helping build and what’s hurting your score?

Credit.com Credit Scores Customer Insights

1. Both my hubby and myself are repairing our credit via credit secrets and this is the easiest app to download credit reports, monitor what has been done to our credit profiles, find any info needed to contact creditors, they monitor your credit, easy to use, and sent us rewards for signing up! There are so many great ways to build your credit on here as well! I found this to be the best app to check all 3 scores!This is one of the best credit apps that I have used.

2. I tried going directly to their website where I could login to my account, but none of my 28 FICO credit scores are available.

3. Bad reviewers check your email folders!Beware!! I would go Credit Karma, or Credit Sesame instead!! VERY hard to reach anyone there because they don't offer phone support, of ANY kind.

4. When the app worked, I could at least view my Experian credit score successfully.

5. It has replaced every other credit app I had installed.

6. Also, if you forget to cancel your free trial, they will charge you, and NOT give you a refund, even if it's only a few hours after they charge you.

7. Business hours, but patient, helpful, nice (lee you are amazing).. 6 stars!! Only complaint, scores update monthly.

8. And your rates are reasonable compared to your competitors thank you for your help!Was charged 3 times on the same day I signed up for the 7 day free trial.

9. With the 28 different FICO scores and all the other features and services it has to offer.

10. I've forgotten to cancel with other, more reputable companies before, explained the situation, and always got a refund.

11. I decided to login thru the site, instead, and it says "Error 503 Backend unavailable, connection timeout".

Steps to Troubleshoot & Fix Credit.com Credit Scores Issues

1. Fix Credit.com Credit Scores Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Credit.com Credit Scores: Restarting the app will resolve most errors.
  2. Update the Credit.com Credit Scores App. Here is how:
    1. On Android goto PlayStore » Search for "Credit.com Credit Scores" » Open Credit.com Credit Scores » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Credit.com Credit Scores » click "UPDATE".
  3. Clear Credit.com Credit Scores app cache: Clearing cached data will force your app to retrieve the latest data directly from Credit.com Credit Scores servers.
    1. On Android, goto Settings » Apps » Select "Credit.com Credit Scores" » click Storage » click "Clear Cache".
  4. Check Credit.com Credit Scores app permissions. If any of these permissions required to use your device's features are disenabled, Credit.com Credit Scores might not work.
  5. Uninstall and reinstall Credit.com Credit Scores. If nothing else has worked, completely uninstall Credit.com Credit Scores then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Credit.com Credit Scores not working


2. Fix Credit.com Credit Scores Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Credit.com Credit Scores be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Credit.com Credit Scores not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Credit.com Credit Scores may not be able to connect to the Internet when running in the background.

Reported Issues