Contact Ooredoo Money Customer Service

Why chat with our AI Ooredoo Money Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ooredoo Money.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Never ever seen such a rubbish app!!Hey team, I have been using this since COVID 19 sparks ,it was good previously and there was no charges for depositing amount from the account via debit card like other money apps exist in Qatar ..but now they started charging for this service..very disappointed approach.. Furthermore, in one transaction you can able to transfer only 10k Qr and chsrges will be higher if your transfer is more than 4400 qr ..again narrow approach .. Please check this issue and try to solve it .. Thank youHi i have some issue in this apps I trying send money to ime pay wallet in Nepal but all process don but last time seen notification 😔😔 @Dear customer we are currently facing technical issues please try after sometime or cal 111Most of the links are not pointing to nonexistent sources.

2. (2) Hence I transferred funds to Ooredoo Money account (obviously there was fund transfer fee).

3. (3) When I initiated the transfer to Poland, it said there was no enough balance and upon checking with support team, I was informed that the transfer charge was 40 QAR!!!! (4) Had to transfer funds back to my account (again there was fund transfer fee).

4. (1) The transfer charges to Poland was displayed as 15 QAR in the Ooredoo Money.

5. Getting error as technical issues and call to customer service 😞 Misleading information and cannot trust about app security as no client side validation, could lead to hacked easily this app.I feel so very bad.

6. It is not good to send money when you have urgency.

7. Who gives the right to hold the money to this app ?Very easy and Convenient.

8. This app will hold your money as don't have enough information about you.

9. I remmited money and their moneygram system got some problems.

10. They return my money but the fee didn't.

11. Why still charged me the fees?No information about maximum transaction limit as 10,000.

1. Fix Ooredoo Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ooredoo Money: Restarting the app will resolve most errors.
2. Update the Ooredoo Money App. Here is how:
   1. On Android goto PlayStore » Search for "Ooredoo Money" » Open Ooredoo Money » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ooredoo Money » click "UPDATE".
3. Clear Ooredoo Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Ooredoo Money servers.
   1. On Android, goto Settings » Apps » Select "Ooredoo Money" » click Storage » click "Clear Cache".
4. Check Ooredoo Money app permissions. If any of these permissions required to use your device's features are disenabled, Ooredoo Money might not work.
5. Uninstall and reinstall Ooredoo Money. If nothing else has worked, completely uninstall Ooredoo Money then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ooredoo Money not working

2. Fix Ooredoo Money Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ooredoo Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ooredoo Money not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ooredoo Money may not be able to connect to the Internet when running in the background.