Published by Shenzhen Fen Yun Technology Co.,Ltd on Dec 9, 2024

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Why should I report an Issue with FunDo Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FunDo Health

1. The FunDo Health is an app that integrates data and services of wearable products, providing users with a complete, unified and convenient experience. (1) Record the number of exercise steps, sleep, and heart rate every day. (2) You can set exercise goals and encourage yourself to complete your daily exercise volume. (3) Statistic of your daily and monthly data, historical data at a glance. (4) Incoming call, SMS, APP notification message reminder, etc. (5) Control the music player and mobile phone to take pictures via Bluetooth. (6) Some wearable products also support the display of mobile phone contacts (Contact List) and call logs.

2. At present, it can support wearable products such as SW series, GT series, GW series, SH series, NX9, W808, Q08 and so on.

FunDo Health Customer Insights

1. Overall, it seems to work as it should, and I do like the fairly large assortment of watch faces that is included.The only thing the accompanying smartwatch is good for us time.

2. Would be excellent if bio rhythm was simply input to calendar, and calendar reminders sent by blue tooth to smartwatch like with texts etc.Nicer app than most fitness watch apps I've used.

3. Everything seems to work fine, but would really like a 12/24 hour watch option rather than strictly a 24 hour watch, however, this is only a minor inconvenience.

4. (If treadmill shows 2.8 miles but watch recorded 1.6, let the user change the data in the app) 2).

5. Your app also does not allow WiFi to connect?I reinstalled but now I can't get the watch face dial to change.

6. Loss of connectivity several times a day to the watch even when wearing and phone is in pocketWorks nicely and charing is better than other smart watches.

7. With COVID and people dying suddenly, having the watch warn the wearer is better.None of the watch faces are downloadable, it fails connecting to your main server.

8. An NFC app and phone is required to use it.Been using this app with my QW33 watch for about a month now, and have been mostly satisfied with it.

9. An option to create a custimised complex watch face rather than just import a picture would be excellent.

10. There are lots of watch face but there is no way to tag and retain the ones I have used.

11. For those with a QW33 watch there is an embedded NFC tag, not avaliable through this app or directly from the watch.

Steps to Troubleshoot & Fix FunDo Health Issues

1. Fix FunDo Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FunDo Health: Restarting the app will resolve most errors.
  2. Update the FunDo Health App. Here is how:
    1. On Android goto PlayStore » Search for "FunDo Health" » Open FunDo Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FunDo Health » click "UPDATE".
  3. Clear FunDo Health app cache: Clearing cached data will force your app to retrieve the latest data directly from FunDo Health servers.
    1. On Android, goto Settings » Apps » Select "FunDo Health" » click Storage » click "Clear Cache".
  4. Check FunDo Health app permissions. If any of these permissions required to use your device's features are disenabled, FunDo Health might not work.
  5. Uninstall and reinstall FunDo Health. If nothing else has worked, completely uninstall FunDo Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FunDo Health not working


2. Fix FunDo Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FunDo Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FunDo Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FunDo Health may not be able to connect to the Internet when running in the background.

Reported Issues