Published by Shenzhen Fen Yun Technology Co.,Ltd

Report an issue with Fundo Bracelet.
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Why should I report an Issue with Fundo Bracelet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Fen Yun Technology Co.,Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fundo Bracelet Customer Insights

1. Only giving 2 stars because once I bought another watch, it did connect but not wellHi, this version 2.5.5 doesn't allow me to register an account using my mobile phone number and also doesn't allow me to register using Facebook.

2. The app instruction has poor English.so far so good battery life on the watch seems to be excellent still reading at 100% after 2 days.

3. Plus I would like to see a log or history on what I've done in a week's time.Could please fix that the app always running in background? Even though i force quit, it still keep running either my watch connected or not.

4. You cant bind with your watch and worst of all is the bluetooth connection does not stay constant.

5. Shouldnt even be allowed on the google playstore.It for whatever reason dosen't want to connect with my Fundo watch.

6. Thanksok; not only do you have to pair it from your smartphone but also from the app: Me/bluetooth connection (hint: if the battery charge indicator shows a ''broken'' battery= you are not paired.

7. then everything works except for the Reports, and also I have to wear the watch UNDER the wrist for it to pick up my heart beats, hence 3*/5.If i could give this app a zero rating i would.

8. Tried logging in by different methods - email login, mobile number login.

9. I bought a watch from them before, and while it was updating, the app crashed and bricked my watch.

10. I've now tried several apps by Fundo to try to get it to send Notifications to my Smartwatch from Amazon, but to no prevail.

11. It's draining my battery and kinda annoying also because it just wont stop running in background.

Steps to Troubleshoot & Fix Fundo Bracelet Issues

1. Fix Fundo Bracelet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fundo Bracelet: Restarting the app will resolve most errors.
  2. Update the Fundo Bracelet App. Here is how:
    1. On Android goto PlayStore » Search for "Fundo Bracelet" » Open Fundo Bracelet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fundo Bracelet » click "UPDATE".
  3. Clear Fundo Bracelet app cache: Clearing cached data will force your app to retrieve the latest data directly from Fundo Bracelet servers.
    1. On Android, goto Settings » Apps » Select "Fundo Bracelet" » click Storage » click "Clear Cache".
  4. Check Fundo Bracelet app permissions. If any of these permissions required to use your device's features are disenabled, Fundo Bracelet might not work.
  5. Uninstall and reinstall Fundo Bracelet. If nothing else has worked, completely uninstall Fundo Bracelet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fundo Bracelet not working


2. Fix Fundo Bracelet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fundo Bracelet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fundo Bracelet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fundo Bracelet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am unable to download the fundobracelet app from the Google Play store. And I am unable to change the settings or even pair the device - XR05

    — by John Fischer 3 years ago