Contact MyDietDaily Customer Service

Why should I report an Issue with MyDietDaily: Smart Weight Loss?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pixster Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Free, unless you prefer pro option (which allows for extra micronutrient tracking, and pairing with Fitbit or other device) Wonderful app!Good app so far and had it for less than a week to replace Weight Watchers.

2. The worst flaw is when tracking you pick a food and amount and sometimes the points the app tells you its worth isn't the same as after you press track.

3. It doesn't have the option to change between large and small or oz and grams on most food, so it gets hard to track accurately.

4. Ya can't beat free!I love this app, it helps me everyday to stay on track with my WW points.

5. Update: Still like it and have upgraded to the paid version but it will not let me enter my weight to track weight loss.

6. There's a ton of features from tracking food groups, to water, to weight, to recipes.

7. I love that foods have ratings (A-F) to give you a quick idea of if it's a good choice or not.

8. I usually find food and point values and then I decide if I want to eat it all or just half a serving.

9. When you log your food, if you change the serving size, it will sometimes zero out the points.

10. Fixes that needs to be done: When entering custom foods, it doesn't allow you to enter base grams over 50.

11. The food list is not as good as similar apps.

1. Fix MyDietDaily Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyDietDaily: Restarting the app will resolve most errors.
2. Update the MyDietDaily App. Here is how:
   1. On Android goto PlayStore » Search for "MyDietDaily" » Open MyDietDaily: Smart Weight Loss » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDietDaily » click "UPDATE".
3. Clear MyDietDaily: Smart Weight Loss app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDietDaily servers.
   1. On Android, goto Settings » Apps » Select "MyDietDaily: Smart Weight Loss" » click Storage » click "Clear Cache".
4. Check MyDietDaily app permissions. If any of these permissions required to use your device's features are disenabled, MyDietDaily might not work.
5. Uninstall and reinstall MyDietDaily. If nothing else has worked, completely uninstall MyDietDaily then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyDietDaily not working

2. Fix MyDietDaily Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyDietDaily be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyDietDaily not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyDietDaily may not be able to connect to the Internet when running in the background.