Published by CoolMobileSolution on Jul 5, 2024

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Why should I report an Issue with Fast Scanner - PDF Scan App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoolMobileSolution to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fast Scanner - PDF Scan App image 1 contact Fast Scanner - PDF Scan App image 2

Fast Scanner Customer Insights

1. Bonus: Norton Security Scan clears both apps as safe.Fast and free! This app has been a great benefit to us as we use it to submit assignments to the teachers during this virtual learning experience.

2. The ads doubled the time it took to scan my documents.Impressive! I wanted to copy a rather lengthy passage from a book I'm reading and thought I'd try this scanner app I'd downloaded a couple of months ago.

3. It works super well, allows you to adjust the whiteness contrast so you can see everything, and then becomes a file that you can later upload to your computer and print out, original handwriting included.

4. While I'm leaving a good review due to my previous usage of the product that I've gotten great utility out of, my 3 star rating is because for some reason the app doesn't have the other PDFs and folders I've made with it previously in this latest update.

5. Thanks!I needed something to scan documents for school and this works great.

6. Ten seconds later I've got a clear, printed copy of the page instead of having had to scan on printer to laptop and then print from there.

7. You can scan multiple documents into one file and it comes out as a single PDF, or you can scan one, leave the file, and scan a new one in a different file but still email them together.

8. The teachers have been so appreciative and they have shared that all the work comes through very clear which makes it much easier to grade....especially when text is written in pencil.

9. It also has tried to automatically crop out parts unrelated to the document, and if it does a bad job (it usually works well), then it can be adjusted manually, or even turned off if you don't want it.

10. My office is suuuper far from the closest scanner, and this app has saved me multiple times, when I've forgotten to scan something while I was there.

11. The text recognizing feature(which is optional, I've used it for text to speak to help me stay on task) isn't the most accurate, but it gives the vibe of something added on and still experimental.

Steps to Troubleshoot & Fix Fast Scanner Issues

1. Fix Fast Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fast Scanner: Restarting the app will resolve most errors.
  2. Update the Fast Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Fast Scanner" » Open Fast Scanner - PDF Scan App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fast Scanner » click "UPDATE".
  3. Clear Fast Scanner - PDF Scan App app cache: Clearing cached data will force your app to retrieve the latest data directly from Fast Scanner servers.
    1. On Android, goto Settings » Apps » Select "Fast Scanner - PDF Scan App" » click Storage » click "Clear Cache".
  4. Check Fast Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Fast Scanner might not work.
  5. Uninstall and reinstall Fast Scanner. If nothing else has worked, completely uninstall Fast Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fast Scanner not working


2. Fix Fast Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fast Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fast Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fast Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

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