Published by Merge Mobile, Inc. on Oct 19, 2024

Report an issue with FastField Forms.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FastField Forms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Merge Mobile, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FastField Forms image 1 contact FastField Forms image 2

About FastField Forms

1. FastField eliminates the need for paper, reduces manual input errors and empowers your organization with a complete mobile form solution.

2. Instantly deploy your forms to a mobile workforce and collect cleaner richer information in real-time from your smartphones and tablets!

3. Capture richer and more robust data through the collection of photos, videos, audio, drawings, geo locations and more!

4. With a click of a button, your forms are available to your entire mobile workforce.

5. No printing, scanning or copying!

6. Easily retrieve your form data through the FastField Data Retrieval APIs or via our Data Access Portal! **FastField provides mobile access to your existing FastField forms and requires an account to login. **For information regarding FastField visit or to signup for a trial account, please contact us as info@mergemobile. com.

FastField Forms Customer Insights

1. Give it a go and really dive into the features - you will really appreciate everything it has to offer.One small feature I'd like to see is instead of creating a new folder for each submitted form with all the media, add a photos folder that these go into so that the entire folder can be selected to backup with Google Photos.

2. full forms have been cleared blank because of only a couple missing items, causing a rewrite of the form.I use Android and sometimes the numbers I enter into the fields change to something from another field.

3. Additionally, the only way to delete the photos off your device is by using a file browser to find the folders and delete them which is not user-friendly.automatically logs you out at 8 hours no matter if you've been using it or not.

4. I'm giving 4 stars because it's not a necessity for me but could easily drop it into a 2 or 3 star review if locating or editing was more frequent.I have been using Fastfields for a few months and my experience with the application not only met, but exceeded my expectations.

5. Possibly an issue with Android OSNot impressed yet, the mobile app on your phone does not sync with the computer online version.

6. Taking a very long time to load photos, and no it is not my internet connection per Geek Squad.

7. The knowledge and patience the staff demonstrates, makes it very easy to create and publish a form.

8. Otherwise it's good.difficulty of finding items submitted makes it not worth the time to even try.

9. I have interacted with a few members of the support team, the last person being “Eddie” and his level of professionalism and patience is mind blowing.

10. Moving on.This app is great! I've tried almost all of the form builders and this one is absolutely the most feature packed.

11. Without doubt I would recommend this application; the staff makes the experience golden.I like the app.

Steps to Troubleshoot & Fix FastField Forms Issues

1. Fix FastField Forms Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FastField Forms: Restarting the app will resolve most errors.
  2. Update the FastField Forms App. Here is how:
    1. On Android goto PlayStore » Search for "FastField Forms" » Open FastField Forms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FastField Forms » click "UPDATE".
  3. Clear FastField Forms app cache: Clearing cached data will force your app to retrieve the latest data directly from FastField Forms servers.
    1. On Android, goto Settings » Apps » Select "FastField Forms" » click Storage » click "Clear Cache".
  4. Check FastField Forms app permissions. If any of these permissions required to use your device's features are disenabled, FastField Forms might not work.
  5. Uninstall and reinstall FastField Forms. If nothing else has worked, completely uninstall FastField Forms then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FastField Forms not working


2. Fix FastField Forms Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FastField Forms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FastField Forms not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FastField Forms may not be able to connect to the Internet when running in the background.

Reported Issues