Published by Comdata Mobile Apps

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Why should I report an Issue with Comchek Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Comdata Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Comchek Customer Insights

1. This is crazyAs described by MULTIPLE other people, worked great for several years until an update several months ago, now the app won't even open! I have Uninstalled, reinstalled, called ComData (who, of course, claims this has nothing to do with them and blames it on everyone else), called Verizon, called Samsara, called my bank... all of whom ran multiple trouble- shooting options and said it is the app!! Please FIX THIS!!!Complete and total waste of time.

2. Contacted comdata support, and she couldn't find out what was wrong.Tried to set up account and only gets me through step 3, step 4 will not work on my Samsung s21.

3. don't put a wrong amount in f or a comchek draft or you'll have to jump through flaming hoops to fix it.... also charges $5 to make a check draft... it seems this whole system is poorly put together and its just downright awful to have to deal with this mess in the first place.

4. EFS checks work every time.It did work fine for 3 years, after an android update 3-4 weeks ago stopped working.

5. Their app is way easier.Just as other reviews state app no longer works, opens for a second then crashes and gives a notification that the app has a bug that the developers need to fix.

6. I have sent 8 emails, no response, talked to 10 people NO ONE HAS BEEN ABLE TO GET MY PROBLEM RESOLVED 😕.

7. Tried to contact customer service and they said it's not their app that it's my phone.

8. There service is a 0App doesn't work.

9. Will see how it works.This is WORST customer service I've ever had.

10. I even contacted the developer team and they sent a smart aleck reply back that there was no issues with their app.

11. You need to talk to at least 3 machines and get transfered and call all these numbers just to register a check.

Steps to Troubleshoot & Fix Comchek Issues

1. Fix Comchek Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comchek: Restarting the app will resolve most errors.
  2. Update the Comchek App. Here is how:
    1. On Android goto PlayStore » Search for "Comchek" » Open Comchek Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comchek » click "UPDATE".
  3. Clear Comchek Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Comchek servers.
    1. On Android, goto Settings » Apps » Select "Comchek Mobile" » click Storage » click "Clear Cache".
  4. Check Comchek app permissions. If any of these permissions required to use your device's features are disenabled, Comchek might not work.
  5. Uninstall and reinstall Comchek. If nothing else has worked, completely uninstall Comchek then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comchek not working


2. Fix Comchek Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comchek be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comchek not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comchek may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My on road card has been blocked. How do I go about having it released or reopened?

    — by Eric Thomas 1 year ago

  • my card dont work i need it on

    — by Joe d Cuellar 1 year ago

  • On the app everything is working when I try to login on the website it tells me that my userID is not correct and when I put in my card number it says that my card is not registered I know my card is registered because I use it

    — by Conward Clark 2 years ago

  • My card #5000171687279671 is cracked and I'm in need of a replacement it won't swip

    — by Granville G Grant 2 years ago

  • Got locked out trying to put in driver id

    — by Cullen parker 2 years ago

  • I just need to get my information off this this app do t want use anymore going to be use another app semiler to it. And don’t want let me make a account unless this one is deleted

    — by Joshua Charles 2 years ago

  • Cannot register my card

    — by William Middlebrooks 2 years ago

  • Need to change the email address n password n unblocked my comchek card

    — by Christine Laboy 2 years ago

  • my comchek card is blocked need to unblock it

    — by Christine Laboy 2 years ago

  • Too many failed registration attempts

    — by Aushiana Ivy 2 years ago

  • My Comchek card i have now has been blocked 🚫. I was wondering if i can order a new card because the card i have now will expires on the 09/22. The card i have has $449.31 on it. Just wanted to see if you all can just transfer the money i have on the other card to the new card, so i don't have to wait by trying to get the old card reactivated. Would like start with a new card.

    — by McArthur Matthews 2 years ago

  • Comcheck app not working

    — by Larry Burton 2 years ago

  • Hello I recently transferred money from my express code to my app account and then transferred it to my bank account I did it by accident I don't know who's bank account is connected to my comchek app but it is listed as direct deposit-my bank account..I want to cancel that it's $170.00 missing

    — by Marlo Coleman 3 years ago

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