Published by Comdata Mobile Apps

Report an issue with Comdata OnRoad.
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Why should I report an Issue with Comdata OnRoad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Comdata Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Comdata OnRoad Customer Insights

1. The specific problem I am having: I cannot seem to enter my first and last name in the register card area, the text field is not editable.

2. Only reason got four star instead of five is because of no option to transfer money from this card to my bank.

3. IF that can be done soon it would be an amazing benefit for security purposes and more places to use card! I love that it ran as a credit card because it allows us to rent cars with out actually using our credit cards.

4. Seems like this app was developed by people who don't have to use it.for me this app and new card is a waste, the new things that you can do are either no intrest to me or cost a fee to use.

5. I have a slight feeling they have some kind of sloppy redundancy check system that stops people from registering multiple accounts but it has back-fired, and they refuse to publicly acknowledge it.Everytime I open the app it closes.

6. But instead I have to go through this time consuming process of unloading and loading and unloading again in order to use the card I need to at the time.

7. In a business aspect that is horrible because no one that understands business is going to have one bank account for their business and their personal bill's.

8. I push the first setup button and it closes down.Four star because there is always room for improvement, good job with this app.

9. I have been trying to get my app setup for almost a month now, I have been back and forth with customer service and actually spoke to several technicians trying to resolve my issue.

10. Very nice and simple.I registered for the app but my password doesn't work and I never received any emails about my account from Comdata.

11. The main reason why I use this instead of my major credit cards is deposit are release way faster great job!!!!Upon opening, this app immediately closes back down.

Steps to Troubleshoot & Fix Comdata OnRoad Issues

1. Fix Comdata OnRoad Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comdata OnRoad: Restarting the app will resolve most errors.
  2. Update the Comdata OnRoad App. Here is how:
    1. On Android goto PlayStore » Search for "Comdata OnRoad" » Open Comdata OnRoad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comdata OnRoad » click "UPDATE".
  3. Clear Comdata OnRoad app cache: Clearing cached data will force your app to retrieve the latest data directly from Comdata OnRoad servers.
    1. On Android, goto Settings » Apps » Select "Comdata OnRoad" » click Storage » click "Clear Cache".
  4. Check Comdata OnRoad app permissions. If any of these permissions required to use your device's features are disenabled, Comdata OnRoad might not work.
  5. Uninstall and reinstall Comdata OnRoad. If nothing else has worked, completely uninstall Comdata OnRoad then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comdata OnRoad not working


2. Fix Comdata OnRoad Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comdata OnRoad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comdata OnRoad not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comdata OnRoad may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Trying to connect bank account to on road card,will not let me enter birth year. Add birth year press confirm switches back to 2021

    — by Russell Ballard 3 years ago

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