Published by App Ninjas

Report an issue with uCharge.
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Why should I report an Issue with uCharge: Accept Credit Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of App Ninjas to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact uCharge: Accept Credit Cards image 1 contact uCharge: Accept Credit Cards image 2

About uCharge: Accept Credit Cards

1. Download this app once you've received your setup activation code from your merchant services provider.

2. uCharge is a credit card processing app.

uCharge Customer Insights

Steps to Troubleshoot & Fix uCharge Issues

1. Fix uCharge Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart uCharge: Restarting the app will resolve most errors.
  2. Update the uCharge App. Here is how:
    1. On Android goto PlayStore » Search for "uCharge" » Open uCharge: Accept Credit Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for uCharge » click "UPDATE".
  3. Clear uCharge: Accept Credit Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from uCharge servers.
    1. On Android, goto Settings » Apps » Select "uCharge: Accept Credit Cards" » click Storage » click "Clear Cache".
  4. Check uCharge app permissions. If any of these permissions required to use your device's features are disenabled, uCharge might not work.
  5. Uninstall and reinstall uCharge. If nothing else has worked, completely uninstall uCharge then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing uCharge not working


2. Fix uCharge Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make uCharge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to uCharge not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, uCharge may not be able to connect to the Internet when running in the background.

Reported Issues

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