Published by BP International Ltd

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Why should I report an Issue with BP World Energy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BP International Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BP World Energy Customer Insights

1. Hardly "World"App needs serious improvements.app looks like thwy created in 1867I really like and most like appIt works fine...love itI thought this was 1 way to pay for your PetrolThankyouGreat idea, though the UI could use a bit of work, as it is rather clutteredBP really needs a driver Rewards program app.

2. However, UI and the app itself needs some work as it constantly crashes and it is slow.Asia Pacific group has data only for China India Japan and a couple of others.

3. The idea and the app is great and informative.

4. This app is completely worthless.

Steps to Troubleshoot & Fix BP World Energy Issues

1. Fix BP World Energy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BP World Energy: Restarting the app will resolve most errors.
  2. Update the BP World Energy App. Here is how:
    1. On Android goto PlayStore » Search for "BP World Energy" » Open BP World Energy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BP World Energy » click "UPDATE".
  3. Clear BP World Energy app cache: Clearing cached data will force your app to retrieve the latest data directly from BP World Energy servers.
    1. On Android, goto Settings » Apps » Select "BP World Energy" » click Storage » click "Clear Cache".
  4. Check BP World Energy app permissions. If any of these permissions required to use your device's features are disenabled, BP World Energy might not work.
  5. Uninstall and reinstall BP World Energy. If nothing else has worked, completely uninstall BP World Energy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BP World Energy not working


2. Fix BP World Energy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BP World Energy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BP World Energy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BP World Energy may not be able to connect to the Internet when running in the background.

Reported Issues