Contact NV Energy Customer Service

Why should I report an Issue with NV Energy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NV Energy, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. New and improved features make it easy for customers to login with their fingerprint, pay their bill, understand their energy use, enroll in energy alerts and sign up for money-saving products and services.

2. NV Energy’s mobile app provides an enhanced, personalized digital experience based on customer feedback.

3. The app includes an improved Outage Center, which provides details on an outage location and cause and lets customers report and receive outage updates.

1. It would be nice to disable automatic sign out... Still not better!!! Also, why do I have to jump through 50 hoops to reset a password? Junk app and website to be avoided unless absolutely necessaryNV energy is missing the only notification I need is when a new bill is available.

2. For example, on the mobile website, you can refresh a page using your browser's refresh button.

3. This app appears to be a clone of NV Energy's mobile site, except the app is missing functionality that is present in the mobile website.

4. I receive poor service every time that I have to contact NV Energy, so a bad app from them is not surprising to me.I don't know why they can't get an app that works reliably.

5. Very inconvenient and usually difficult to use.Now it tells me that my sign in session has expired every time I open it.

6. Every time I try to log in, it says I need to activate a new account again, even though I've already done that.

7. Also, the 2 factor authentication is a numeric code, but selecting the field to enter the code brings up the regular keyboard instead of numeric.

8. Is anyone fixing these issues? I am not the only one with all these problems.This app sucks!!! It never works, takes forever to load, and all the updates do not help at all.

9. It also always pops up and says theres an update for the app, which will usually delay the login for about 3 minutes.

10. I have zero access to my account now.Obnoxious to sign in.

11. And the send another code button is before the submit button, which is just stupid and confusing.

1. Fix NV Energy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NV Energy: Restarting the app will resolve most errors.
2. Update the NV Energy App. Here is how:
   1. On Android goto PlayStore » Search for "NV Energy" » Open NV Energy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NV Energy » click "UPDATE".
3. Clear NV Energy app cache: Clearing cached data will force your app to retrieve the latest data directly from NV Energy servers.
   1. On Android, goto Settings » Apps » Select "NV Energy" » click Storage » click "Clear Cache".
4. Check NV Energy app permissions. If any of these permissions required to use your device's features are disenabled, NV Energy might not work.
5. Uninstall and reinstall NV Energy. If nothing else has worked, completely uninstall NV Energy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NV Energy not working

2. Fix NV Energy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NV Energy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NV Energy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NV Energy may not be able to connect to the Internet when running in the background.