Contact Alliant Energy Customer Service

Why should I report an Issue with Alliant Energy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alliant Energy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From bill payments to usage monitoring, the Alliant Energy app has everything you need in one convenient place. • Stay informed about your energy consumption with intuitive graphs for better decision-making. • Make hassle-free bill payments, enjoy text-to-pay feature and set up automatic payments effortlessly. • Easily compare and analyze your hourly, daily, or seasonal usage patterns. • Receive important notifications on your preferred channel, ensuring you never miss a beat.

2. Download the Alliant Energy app today and unlock a world of convenience and control over your energy usage.

3. Simplify your energy management with our intuitive and user-friendly interface, putting all your account information at your fingertips.

4. Take full control of your Alliant Energy account with the Alliant Energy app.

5. Discover a range of new features designed to enhance your experience and keep you in complete control.

6. Simplify your life and make smarter energy decisions with ease.

1. Now it won't even allow me redown load it! It down loads to 30 to 60 percent and just stops! Update- Got it so it downloaded but still getting the Update App notice!This app is great it I have 2 accounts and it reminds me promptly and regularly when my bill is due if there's any outages in my area! It helps a lot to keep track of my billing cycle on two different properties.

2. I expected a little more from this app given the company's technological stance as well as the dough they are raking in.Its great because it lets you pay your bill from the comfort of your own home or anywhere really... but I had to take away 1 star because its in app purchases under the "bill pay" tab are extremely high in price! Feels like you have to "pay to win" to get anywhere in this app! Could make some cheaper options for us poor folk.

3. Will tell me the bill has been paid and the payment processed.

4. With the amount of damage, that is impressive.I think the dashboard would be nice if the bill pay showed up first because that's what I use most on the app.

5. Obviously i dont have that number memorized so i have to end up calling to pay my bill which there is a fee for.

6. Then I wouldn't have to click on 3 separate things to get to bill pay.

7. To the extent that it was a month later and my bill was past due.

8. Only to come back 7 days later and say the bill remains unpaid.

9. I decided to Uninstall this app because I got a notification from the app that my payment is past due, but was paid last week.

10. I followed up (and shared a screenshot of the mess) because it seems like a huge company could figure out how to improve their basic communication.

11. Super annoying.I used this app to ask a question about billing, and the reply from Alliant was filled with extraneous formatting info and nearly impossible to read.

1. Fix Alliant Energy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alliant Energy: Restarting the app will resolve most errors.
2. Update the Alliant Energy App. Here is how:
   1. On Android goto PlayStore » Search for "Alliant Energy" » Open Alliant Energy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alliant Energy » click "UPDATE".
3. Clear Alliant Energy app cache: Clearing cached data will force your app to retrieve the latest data directly from Alliant Energy servers.
   1. On Android, goto Settings » Apps » Select "Alliant Energy" » click Storage » click "Clear Cache".
4. Check Alliant Energy app permissions. If any of these permissions required to use your device's features are disenabled, Alliant Energy might not work.
5. Uninstall and reinstall Alliant Energy. If nothing else has worked, completely uninstall Alliant Energy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alliant Energy not working

2. Fix Alliant Energy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alliant Energy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alliant Energy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alliant Energy may not be able to connect to the Internet when running in the background.