Published by WORLDPAC, Inc.

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Why should I report an Issue with WORLDPAC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WORLDPAC, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WORLDPAC

1. As an independent automotive professional, use the WORLDPAC app to scan VIN bar codes, then find parts for pickup or delivery to your shop.

2. Scanned VINs can be instantly transmitted to speedDIAL™, WORLDPAC's professional cross-platform desktop application.

3. A VIN bar code is found directly on most passenger vehicles, most often on the driver's door post.

4. This app requires a valid WORLDPAC speedDIAL™ user ID and password.

WORLDPAC Customer Insights

1. Overall disappointing as I'm always on the move and don't have a laptop to use.Works great, however the last week it will not look any parts up, when I click price nothing happens, when I click details it brings page up then says error and wont show the part.

2. Very annoying have to keep calling for pricing and offload app and reload.Sorry for the review but this app needs love, I like the company, prices and service, but the app, garbage.Please make this more user and mobile friendly.

3. Keeps kicking me back to main screen if I minimize the app, search function is useless and will not show all items in a category if they exceed 30.

4. Having to go to the office to order parts from world pac means that i will be ordering from other places as much as possible.App keeps crashing.

5. If I go back, it brings up an Apache error page, app is now unusable, I use this app 20 times a day! Please fix!Garbage.

6. Other then that the app works pretty good.Has not been updated for the past 4 yrs and crashes often.

7. I wish it would show the cost as well as list like it does on the desktop.

8. I could deal with it kicking me back to the first page every time i minimize the app.

9. It's useless.Just recently, keeps crashing doesn't work...Can't even log in.

10. I always show up to willfully and the order is stalled.

11. Fix your garbage app!Only shows list prices.

Steps to Troubleshoot & Fix WORLDPAC Issues

1. Fix WORLDPAC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WORLDPAC: Restarting the app will resolve most errors.
  2. Update the WORLDPAC App. Here is how:
    1. On Android goto PlayStore » Search for "WORLDPAC" » Open WORLDPAC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WORLDPAC » click "UPDATE".
  3. Clear WORLDPAC app cache: Clearing cached data will force your app to retrieve the latest data directly from WORLDPAC servers.
    1. On Android, goto Settings » Apps » Select "WORLDPAC" » click Storage » click "Clear Cache".
  4. Check WORLDPAC app permissions. If any of these permissions required to use your device's features are disenabled, WORLDPAC might not work.
  5. Uninstall and reinstall WORLDPAC. If nothing else has worked, completely uninstall WORLDPAC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WORLDPAC not working


2. Fix WORLDPAC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WORLDPAC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WORLDPAC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WORLDPAC may not be able to connect to the Internet when running in the background.

Reported Issues