Published by Bank of Ireland

Report an issue with Bank of Ireland Tablet Banking.
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Why should I report an Issue with Bank of Ireland Tablet Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bank of Ireland to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Bank of Ireland Tablet Banking Customer Insights

1. Network error! Nonsense!! What is going on? Suddenly the tablet banking app stops working after years of working properly.

2. Not good enough - terrible treatment from BOI when they're closing all branches within a 20 mile radius of where I live.Doesn't function properly, very confusing what's happening? Email saying there's a rollout of a new app, but in the meantime the existing app doesn't work properly.

3. I have no trouble getting there on my phone but not on my tablet.Was decent till the last few months, the features have all stopped working.

4. So I can't carry out functions or see my new account will you refund my service charges?App suddenly stopped working earlier this year, even though the last update was June 2017.

5. Was this behaviour coded into the app by our friends at BOI? Shows "Network error" message and won't progress to the login screen.Not up to date -- does not have my current credit card information.

6. It stopped working on input screen for security device.

7. In the end I wanted to log off and it wouldn't allow me.Stopped working.

8. Keeps saying "network error" even though no problem with my internet connection.

9. Is this the next stage in the Banking Ireland app debacle? First it was JA JA then a buggy phone app both of which took weeks to get sorted.

10. Removed it and replaced with BOI mobile appDoesnt work on Samsung A6 tablet.

11. All other apps are working fine.

Steps to Troubleshoot & Fix Bank of Ireland Tablet Banking Issues

1. Fix Bank of Ireland Tablet Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bank of Ireland Tablet Banking: Restarting the app will resolve most errors.
  2. Update the Bank of Ireland Tablet Banking App. Here is how:
    1. On Android goto PlayStore » Search for "Bank of Ireland Tablet Banking" » Open Bank of Ireland Tablet Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bank of Ireland Tablet Banking » click "UPDATE".
  3. Clear Bank of Ireland Tablet Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Bank of Ireland Tablet Banking servers.
    1. On Android, goto Settings » Apps » Select "Bank of Ireland Tablet Banking" » click Storage » click "Clear Cache".
  4. Check Bank of Ireland Tablet Banking app permissions. If any of these permissions required to use your device's features are disenabled, Bank of Ireland Tablet Banking might not work.
  5. Uninstall and reinstall Bank of Ireland Tablet Banking. If nothing else has worked, completely uninstall Bank of Ireland Tablet Banking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bank of Ireland Tablet Banking not working


2. Fix Bank of Ireland Tablet Banking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bank of Ireland Tablet Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bank of Ireland Tablet Banking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bank of Ireland Tablet Banking may not be able to connect to the Internet when running in the background.

Reported Issues