Contact Hello Bank Belgium Customer Service

Why should I report an Issue with Hello Bank Belgium?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BNP Paribas Fortis to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions. To try Hello bank! The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending. • You can log in with your fingerprint if your phone is equipped with this option. • The Bancontact function: this enables you to make payments via your smartphone by using the QR code . 2.

2. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

3. Hello bank! is a banking service which is 100% mobile.

4. You access our banking services using your own unique Easy Banking code, which you set up.

5. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

6. You receive the same level of protection as you already enjoy when you use your bank card and PIN.

7. Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).

8. Submit your request from the app (takes no more than 4 minutes! 3. 4.

9. Or send an email to info@hellobank.

1. The common issue I've been encountering is the "Incorrect fingerprint input" whenever I try to login my account using my fingerprint, even though it's the correct finger, even when I switch to PIN code input, it considers them as wrong as well.. pretty stupid innit? So everytime I have to reopen my account through the app just so I can see my balance, it's pretty annoying.I've had the app for over a year now and 0 improvement has been made, even after I complained about the app CONSTANTLY crashing.

2. It happens more than often, try making a simple transfer from my savings account to my main; "Due to a technical problem this service is temporarily available." Thx, much appreciated so helpful wow, who needs their money anyway? Thanks for the professionalism.Works ok, needs some qol features like adding cards from other banks , membership cards and crypto etc.

3. If the app has been in the background for hours, and It gets raised for a bancontact intent, I don't care that my session has expired, and I sure as hecc don't want it to cancel the intent!Haven't really had much of a chance to use it but on first glance it's not as intuitive as other apps.

4. On Fairphone 3 Updated phone and app 6th of March and reconnected, no issues yet .Whoever develops this app SERIOUSLY needs to review the Android App Lifecycles, specifically the part about restoring state, and *not* restoring it.

5. Additionally, it would be great if there were a feature to copy and paste IBAN/account details to facilitate bank transfers for those who haven't yet set up beneficiaries.App keeps crashing.

6. Since there aren't that many physical stores some more control over our settings in the app would be appreciated .App resets my pin code after asking that my phone be on automatic date and time.

7. The only thing this app does is crash & believe me, I've tried everything to make it work but it's literally useless.Extremely clean UI and great UX! There's only one thing that would make the app so much better - that is to let it connect to the internet via an Ethernet cable.

8. I use my uni-adapter for a great amount of time and the error I get when trying to login is 'No internet connection.

9. I have had so many payments break because the app just throws me a "your session has expired" modal after I tap a bancontact link, it's infuriating.

10. Making payments through Bancontact or transferring money will lead to the app crashing.

11. This addition would be great 🙏 Edit (response): Thank you for active engagement in user feedback 😌The app fonctions well.

1. Fix Hello Bank Belgium Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hello Bank Belgium: Restarting the app will resolve most errors.
2. Update the Hello Bank Belgium App. Here is how:
   1. On Android goto PlayStore » Search for "Hello Bank Belgium" » Open Hello Bank Belgium » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hello Bank Belgium » click "UPDATE".
3. Clear Hello Bank Belgium app cache: Clearing cached data will force your app to retrieve the latest data directly from Hello Bank Belgium servers.
   1. On Android, goto Settings » Apps » Select "Hello Bank Belgium" » click Storage » click "Clear Cache".
4. Check Hello Bank Belgium app permissions. If any of these permissions required to use your device's features are disenabled, Hello Bank Belgium might not work.
5. Uninstall and reinstall Hello Bank Belgium. If nothing else has worked, completely uninstall Hello Bank Belgium then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hello Bank Belgium not working

2. Fix Hello Bank Belgium Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hello Bank Belgium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hello Bank Belgium not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hello Bank Belgium may not be able to connect to the Internet when running in the background.