Contact AT&T Smart Wi-Fi Customer Service

Why should I report an Issue with AT&T Smart Wi-Fi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Is it me? If I accidentally hit the 'break-me' key please teach me to undo it! I'll apologize and gratefully change my rating.)App works seamlessly in the background to turn your device's wifi on and off as needed when near a known access point.

2. There's no way April was the last time I connected!! I hate this app! You can't even set it to stay connected when on.This is one of the AT&T apps that almost does what it does.

3. Really expected more from you AT&TInferior Product - Designed to FAIL: This software replaces the automatic data switching and data management that is found in any mobile device.

4. Maybe? App THEORETICALLY uses a 0-5 star rating system for connecting to WiFi hotspots, but I find no way to rate any hotspots, nor is it mentioned by the USELESS FAQ.

5. This app does not register the correct amount of data usage.

6. Never SEEMED to have issues with speed, pop-ups, crashes, or interfering with other apps some had, but I'm going to be reconsidering some of those issues now.I tried to update all my apps in Google play but it kept saying pending (waiting on Wi-Fi).

7. Countless times and places, can't get a connection to data or wifi.

8. It saves battery by also automstically turning off your wifi (when you forget to do so) when leaving your home or work normal access points.

9. If I want to find a Hotspot manually, the app does show the local scanned Hotspots but that's it.

10. I do not know why AT&T always drops the ball when it comes to developing the highly recommended solution and then roll out a remarkably half finished tool seteither I can't read or i can't comprehend the instructions.

11. That rare connection it does pick-up it quickly drops like a red-hot rock without explanation.

1. Fix AT&T Smart Wi-Fi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Smart Wi-Fi: Restarting the app will resolve most errors.
2. Update the AT&T Smart Wi-Fi App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Smart Wi-Fi" » Open AT&T Smart Wi-Fi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Smart Wi-Fi » click "UPDATE".
3. Clear AT&T Smart Wi-Fi app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Smart Wi-Fi servers.
   1. On Android, goto Settings » Apps » Select "AT&T Smart Wi-Fi" » click Storage » click "Clear Cache".
4. Check AT&T Smart Wi-Fi app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Smart Wi-Fi might not work.
5. Uninstall and reinstall AT&T Smart Wi-Fi. If nothing else has worked, completely uninstall AT&T Smart Wi-Fi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Smart Wi-Fi not working

2. Fix AT&T Smart Wi-Fi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Smart Wi-Fi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Smart Wi-Fi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Smart Wi-Fi may not be able to connect to the Internet when running in the background.