Contact Apple Bank Customer Service

Why should I report an Issue with Apple Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apple Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enable biometrics to access your accounts even faster.

2. Get the most out of the mobile banking features offered to you by Apple Bank.

1. Tried to connect to my other accounts and haven't been able to, the connection just times out.Very dated upgraded.. on real time .. many fast options.. and improving digitally..Great for checking balance and history but wish I could do more! Like deposit.App itself is good.. however not being to fully use it to its max is frustrating 😒😤.. Not being able to use it to deposit checks, without having to physically go to the bank, is truly a hassle and an inconvenience.

2. I had to keep logging in and out (sometimes the back photo took, sometimes not)THEN after finally getting it to 'submit' without a timed-out msg (finally!) it said the deposit was invalid! This was immediately followed by an email from the bank saying they had received it.

3. Do not let the pending payment disappear until it is complete? Right the amount is deducted on the checking total but the actual transaction is not listed until it completes and if it remains pending more than 2 or 3 days it drops off altogether, even from the checking balance.

4. There is no integrated way for you to easely send money to your friends and family (like zelle), depositing a check is a pain, connecting other accounts is a nightmare, among othet things.

5. Update 1/1/23 The app is still not working despite me unistalling and reinstalling a number of times.Hate this app Update... I was having a sign in/log in issue which got fixed a call with customer service.

6. I can only use the app to look up info on accounts but I wanted the app so that I wouldn't have to go to the bank to make a deposit.App not working.

7. Then when it clears, wallah, it just reappears again.I am unable to make a mobile deposit because when I try to enroll the screen doesn't allow me to to read the policy.

8. List pending payments as a transaction with the amount and vendor 2.

9. Took nearly 40 minutes just to deposit a check.

10. Besides these issues I think the app thoses its job just fine and I have liked it enough.Buggy, lack of features.

11. However I respect that and I'm making sure I don't forget or make a mistake logging into my account.

1. Fix Apple Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Apple Bank: Restarting the app will resolve most errors.
2. Update the Apple Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Apple Bank" » Open Apple Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apple Bank » click "UPDATE".
3. Clear Apple Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Apple Bank servers.
   1. On Android, goto Settings » Apps » Select "Apple Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Apple Bank app permissions. If any of these permissions required to use your device's features are disenabled, Apple Bank might not work.
5. Uninstall and reinstall Apple Bank. If nothing else has worked, completely uninstall Apple Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Apple Bank not working

2. Fix Apple Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Apple Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Apple Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Apple Bank may not be able to connect to the Internet when running in the background.