contact MetaMask - Blockchain Wallet

Contact MetaMask - Blockchain Wallet

Published by ConsenSys
Updated: Mar 3, 2023



Report an issue with MetaMask.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with MetaMask - Blockchain Wallet?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ConsenSys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



MetaMask - Blockchain Wallet Features and Description

Whether you are an experienced user or brand new to blockchain, MetaMask helps you connect to the decentralized web: a new internet. We're trusted by millions of people across the world, and our mission is to make this new decentralized web accessible to all. The MetaMask app is both a wallet & a browser. Buy, send, spend & exchange your digital assets. Make payments to anyone, anywhere. Log into websites securely to trade assets, lend, borrow, play games, publish content, buy rare digital art, and so much more. With MetaMask, your keys and assets always stay in your control; • Use MetaMask’s key vault, secure login and digital wallet to manage your digital assets. • Generate passwords and keys on your phone and keep your accounts secure. • Browse and connect to the decentralized web sites. • Control what information you share with the sites you use, and what to keep private. If you’re already a MetaMask desktop user, you can import your existing wallet. If you're a new user, we'll help you get setup! Download MetaMask Mobile and carry the decentralized web with you, wherever you go. Our privacy policy: https://consensys.net/privacy-policy/ Terms of use: https://consensys.net/terms-of-use/

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Troubleshoot and Solve Common MetaMask Issues


How to Fix MetaMask Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with MetaMask, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if MetaMask is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter MetaMask user reports here >>. If other users are reporting that MetaMask is down, you'll need to wait until MetaMask itself fixes the issue.

  2. Clear MetaMask app cache: Clearing cached data will force.....

Reported Issues


No Issues reported yet. Be the first to report one!



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