Contact Customer Service

Why should I report an Issue with Mobile Assistant for Magento?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eMagicOne to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is much helpful.Hi I have been using this its great but its just not in (euro) all in USD and its not right the numbers as my shop is in euros, can you please help? ThanksPerfect to have control over my Magento sells everywhere, and dashboard is perfect !!!I have used an older version of this app.

2. Should be bundled with (the very expensive) Store Manager; after paying $500 plus for Store Manager, it feels pretty miserly to charge another $30 to remove ads from this app.

3. If they provide option to hide the daily sales summary at the end of the order screen in admin.

4. .Even though it constantly returned http error 500 at the beginning and I had to fix it by myself, I love this app.

5. The functionality and ease of use is great.

6. I've got everything I need to know about right in my pocket.This is good app.

7. The app is good, but it's way, way too expensive.

8. It really useful.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Assistant for Magento » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Assistant for Magento app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Assistant for Magento" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.