Published by Bosch Security Systems B.V. on Aug 21, 2024

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Why should I report an Issue with Bosch Project Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bosch Security Systems B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bosch Project Assistant

1. With the free Bosch Project Assistant app you get a complete overview of a video security camera project, which makes planning, pre-configuration, commissioning and reporting more efficient, more transparent and more accessible.

2. Manage the planning, configuration, installation and reporting of video security projects with one single app, the Bosch Project Assistant app.

3. On site, those pre-configurations can simply be pushed onto the installed camera, making the installation and configuration procedure easier and less time consuming.

4. Off-site and without connection to the camera, basic configurations can already be set and shared with colleagues before the camera is even installed.

5. The camera's field of view can be viewed and adjusted along with other image settings via the app itself.

6. A comprehensive report of the commissioned cameras is automatically generated.

7. Previously configured cameras can be integrated and updated as well.

8. And, by delivering time-savings on your project of up to 30%, more profitable, too.

Bosch Project Assistant Customer Insights

1. Thanks for a supplement to configuration manager.this is ok, it would be better if it allowed for you to print sheets of labels to put on the camera's so that field technicians know what camera is what, so that they are placed in the correct location.

2. Nothing would make me happier than having ability to bypass password fields and use the adjustment and focus features.

3. My biggest complaint is that the focus, adjustment, and reporting features can't be used with out setting a password.

4. I would like to see the IP, MAC, name of camera, and cable number on labels.New calibration features are fantastic.

5. Clean up or document the import process (from a spreadsheet) and make passwords optional and I will Five Star this app and begin rolling it out with my teams.

6. you have to still manually set up your labels which is time consuming to do, when this has all the information already available once you get done the first time.

7. Some of my larger customers use cameras strictly internally and REQUIRE no service password be set.

8. Using for a couple days now and the app seems stable and fairly intuitive.

9. having that option would make this the complete package.

10. Importing from spreadsheets isn't documented anywhere but can be figured out.

11. Oh yeah... Decoder support would be nice too.

Steps to Troubleshoot & Fix Bosch Project Assistant Issues

1. Fix Bosch Project Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bosch Project Assistant: Restarting the app will resolve most errors.
  2. Update the Bosch Project Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "Bosch Project Assistant" » Open Bosch Project Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bosch Project Assistant » click "UPDATE".
  3. Clear Bosch Project Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Bosch Project Assistant servers.
    1. On Android, goto Settings » Apps » Select "Bosch Project Assistant" » click Storage » click "Clear Cache".
  4. Check Bosch Project Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Bosch Project Assistant might not work.
  5. Uninstall and reinstall Bosch Project Assistant. If nothing else has worked, completely uninstall Bosch Project Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bosch Project Assistant not working


2. Fix Bosch Project Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bosch Project Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bosch Project Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bosch Project Assistant may not be able to connect to the Internet when running in the background.

Reported Issues