Contact Coin98 Customer Service

Why should I report an Issue with Coin98: Crypto & AI Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coin98 Finance LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Say goodbye to the hassle of switching between apps—stay connected and stay in control with in-chat Web3 utilities including native send/request tokens, and native airdrop tools. - Global Transfers: Instantly send and receive digital assets worldwide, or send tokens in bulk with our Multi-sender feature. - Built-In DApp Browser: Explore over 15,000 decentralized applications (DApps) directly on your smartphone and trade NFTs conveniently with Native NFT Marketplace. - Secure & Reliable: Protect your assets with advanced security features built to make your Web3 journey safe and convenient. - 24/7 Support: Our dedicated support team is available around the clock to assist you with any questions or issues.

2. Enjoy seamless cross-chain transactions with built-in tools like the SpaceGate bridge. - Instant Setup: Create new accounts in seconds, with multiple wallet options to suit your needs, including support for social, hot, hybrid, and hardware wallets. - Enhanced AI Integration: With the new Cypheus Assistant, experience a smarter, more personalized journey through Web3.

3. Let Cypheus handle the complexity, so you can explore Web3 with ease and confidence. - Built-in Chat Feature: Coin98 Messenger offers secure, on-chain communication, allowing you to stay connected with your Web3 community directly from your wallet.

4. With 10M+ users in over 170 countries, Coin98 Super Wallet is fulfilling untapped demand and enhancing in-demand utilities in the blockchain space, provides the essential tools and infrastructure for everyone to enter and participate in any opportunities on the Open Internet, so they can build and shape their own future.

5. Step into the future of finance with Coin98 Super Wallet—an all-in-one, multi-chain crypto & AI wallet designed to bring the world of decentralized finance and Web3 to your fingertips.

6. Coin98 Super Wallet is designed for everyone, from beginners to advanced crypto enthusiasts, and anyone eager to explore the limitless possibilities of Web3.

7. Whether you’re just getting started or looking to streamline your crypto experience, our wallet has you covered. - Multichain Support: Store, manage, and transfer digital assets effortlessly across 120+ blockchains, including both EVM and non-EVM networks.

8. Join millions of users worldwide who trust Coin98 Super Wallet to manage their digital assets.

9. Download now and start your journey into the world of Web3.

10. Just chat with us through Coin98 Messenger!

11. We’re here for you 24/7! - Live Chat: livechat. coin98.

1. Keep up the good work! 🚀This here app quite possibly could be EXACTLY what i have been searching for over a year to find... I have found "others" that claim to be the same but low & behold after setting them up in all; I tend to findout that it's services are not fully available for the USA currently... So... yep not available for US citizens, YET..? I put 4**** for now considering that I haven't fully used it yet, hang in there for i will edit & re-evaluate... Thanks c98Works great, tons of stuff that is totally unnecessary.

2. Kudo to the team :)This wallet is very slow and I can't find some of the airdrops I had in my wallet.Browser Wallet & Portfolio doesnt work, App and Browser extreme slow and laggy.

3. The biggest draw was already having blockchains built into the wallet but Metamask is much faster and that's what matters when you're trying to trade on the goThe browser window is almost entirely swallowed by the notch on my Pixel 3 phone.

4. Also, would be very helpful if we could save browser favorites without having to register! After the Ledger leak, who in the world wants to associate an email with a wallet? Aside from those two points, I love this app.

5. Not sure how I feel about registering a wallet to a username and login, can see pros and cons for thatThe app is good comparing to many other counterparts out there.

6. You know how that saying goes " if it ain't broke, don't fix it"One of the best overall wallet apps (have tried my fair share of them), but hangs a lot on my old device.

7. Only flaw I have found in this app is that when using dApps, on some websites, if you scroll down too fast the whole page goes blank and have to reset the app.

8. Login or register doesnt show on Browser and doesnt work on App.

9. - The font looks a bit slim to me, would it be possible to have an option that lets user adjust the font and size.

10. Maybe if there was a low performance mode for older devices it would help, else if it's a bug, it would be great to address the issue causing the lag and fix it.

11. - the trading function should catch user eyes, if possible the chart can be removed to have more focus on the trading part.

1. Fix Coin98 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coin98: Restarting the app will resolve most errors.
2. Update the Coin98 App. Here is how:
   1. On Android goto PlayStore » Search for "Coin98" » Open Coin98: Crypto & AI Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coin98 » click "UPDATE".
3. Clear Coin98: Crypto & AI Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Coin98 servers.
   1. On Android, goto Settings » Apps » Select "Coin98: Crypto & AI Wallet" » click Storage » click "Clear Cache".
4. Check Coin98 app permissions. If any of these permissions required to use your device's features are disenabled, Coin98 might not work.
5. Uninstall and reinstall Coin98. If nothing else has worked, completely uninstall Coin98 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coin98 not working

2. Fix Coin98 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coin98 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coin98 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coin98 may not be able to connect to the Internet when running in the background.