Contact ALAT Customer Service

Why should I report an Issue with ALAT for Business?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ALAT By WEMA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ALAT For Business is  the Wema Bank revamped Corporate Internet Banking platform designed to help you manage your business account better and stay on top of your finances wherever you are.

2. If you have questions or need help, please call 070022552528 or send an email to help@alat. ng. *Requires a working internet connection.

3. SMS and data charges may apply.

1. Your developer needs to work faster and better.This updated version is very terrible..The security questions are no longer there..The SMS and tne app showing different figures(with 10,000 difference).... infact everything about the app sucksUnable to login since I updated the app.

2. And why is the figure on app and SMS differentHow do you Update and app and get a WORSE VERSION AS UPDATE ? You download app, and it says login.

3. You ask for login details and you are sent vague and funny names not associated with your bank account name.

4. I wish i can give zero star.The worst update and app in the history of tech in this country.

5. It's really frustrating 😡Biometric option never works, can't download or share receipt.

6. OTP is no longer required before money can be sent which makes it easy for fraudster to take advantage of the money in the account.

7. What ia the essence of making customers to pay for OTP that is not needed? The worst ap award goes to wema bank.

8. RubbishBiometrics never worked! It's never easy to download receipts, statements.

9. The last update was very bad but this is beyond worse.

10. It's being a very bad experience with this update.

11. The two level security is off, I can't even make transfers from the app, it's giving me a no active pin reply.

1. Fix ALAT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ALAT: Restarting the app will resolve most errors.
2. Update the ALAT App. Here is how:
   1. On Android goto PlayStore » Search for "ALAT" » Open ALAT for Business » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALAT » click "UPDATE".
3. Clear ALAT for Business app cache: Clearing cached data will force your app to retrieve the latest data directly from ALAT servers.
   1. On Android, goto Settings » Apps » Select "ALAT for Business" » click Storage » click "Clear Cache".
4. Check ALAT app permissions. If any of these permissions required to use your device's features are disenabled, ALAT might not work.
5. Uninstall and reinstall ALAT. If nothing else has worked, completely uninstall ALAT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ALAT not working

2. Fix ALAT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ALAT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ALAT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ALAT may not be able to connect to the Internet when running in the background.