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1. ThanksThis app is very frustrating,they send you an otp and then you've not used it they start sending more and then they'll say otp is invalid, I've been trying to log in for some weeks now no progress,I honestly regret banking with you in the first place .And you should do something about considering the amount of negative reviews you're getting,also the ussd code is not working so a customer that does not have an Android phone or does not have a card cannot make transactions.😡🤦🤦For the past 4 weeks that I have been trying to create an account on this app, I have not been able to pass the email verification stage because no email was sent to me.
2. The plus side is the functionality is smooth and easy...I have not heard issues with transfers.I tried to sign up on the app but it kept saying my phone number was invalid.
3. Well, with the comments I am seeing, I give God all the glory for not allowing me witness the hell in the name of service.☹️It's so hard to open the app it keeps saying connection problem when I have active Internet connection and my login info's are correct.
4. I pressed the upgrade option but instead the app directed me to reactivate my dormant account which has never been dormant.
5. Anyway, I have resolved to transfer my money to another bank at the slighted opportunity and close my Polaris account.I am presently disappointed in the app now.
6. The Polaris bank app was working just fine without any problem and I don't know why you have to replace it with this pitiable one.
7. Always asking for photographs each time I tried logging in and it would eventually bring a message that my e mail is invalid, imagine that.
8. I even sent an email and no positive change has occurredThe loan space on Vulte is not working.
9. Polaris bank needs to upgrade in terms of customer service.
10. For over a month now, I tried to reset my transactions pin but everytime I try the network will stop.
11. Meeen, I have been trying since yesterday and the app keeps telling me to try again later.