Published by Malayan Banking Berhad on Sep 9, 2024

Report an issue with Maybank2u PH Classic.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Maybank2u PH Classic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Malayan Banking Berhad to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Maybank2u PH Classic image 1 contact Maybank2u PH Classic image 2

About Maybank2u PH Classic

1. Also, with this new app, you can tie your device to your Maybank2u access to give you the assurance and control that only you can access your account. Security is trust.

2. Convenience gives you peace of mind, because now you can reload your mobile number on the go to constantly stay connected. Flexibility saves time.

3. Ease gives you convenience, open a Maybank account from anywhere you want!

4. For a safer banking transaction, you won’t be able to access the app from a rooted or jailbroken device.

5. It is loaded with features to help you get on with what is important to you, now. fresh and intuitive way to view all your accounts with an improved user experience.

6. We want to ensure that your account is always protected.

7. Logging in to Maybank2u, performing transactions and paying your bills are now faster.

8. Your account balances are now at a glance with just a swipe left and right.

9. Sharing is now even easier, especially now you can send money to your friends right on your mobile phone via Instapay!

10. Seamless gives comfort, just like how you can view and pay your bills instantly.

11. Simply use your fingerprint to unlock your account.

Maybank2u PH Classic Customer Insights

1. So much for a banking app that should be always available.I have tried almost all digital/online banks and this bank has a worst customer service I encounter.

2. There is no easy option to reset your password other than call its customer service.

3. Thanks.They do have a great customer service! The tone of voice, you know they are not annoyed and willing to cater all your queries, walk you through the app.

4. Useless customer service that took too long to respond via email but couldn't actually help with anything.

5. I have accounts under 10 online bank/wallet platforms, and Maybank's service is definitely the worst thus far.

6. This bank is great no maintaining balance, no initial deposit , comes with free ATM card and can withdraw to any atm machine for free which is suitable for those who just starting .

7. It's a 10/10 stars for customer service.

8. Regrettable, we registered to your online platform in hopes of conducting business, yet this seems to be a prevalent issue amongst all of your online customers.

9. 3rd Slow, sometimes when i log into the app it keeps on loading.Dreadful, I created an online account for saving purposes.

10. Customer service is hard to contact .

11. There is potential for app, but maybe consider getting rid of bugs before introducing it to the public.This app is complicated and too complex for the users.

Steps to Troubleshoot & Fix Maybank2u PH Classic Issues

1. Fix Maybank2u PH Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Maybank2u PH Classic: Restarting the app will resolve most errors.
  2. Update the Maybank2u PH Classic App. Here is how:
    1. On Android goto PlayStore » Search for "Maybank2u PH Classic" » Open Maybank2u PH Classic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maybank2u PH Classic » click "UPDATE".
  3. Clear Maybank2u PH Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from Maybank2u PH Classic servers.
    1. On Android, goto Settings » Apps » Select "Maybank2u PH Classic" » click Storage » click "Clear Cache".
  4. Check Maybank2u PH Classic app permissions. If any of these permissions required to use your device's features are disenabled, Maybank2u PH Classic might not work.
  5. Uninstall and reinstall Maybank2u PH Classic. If nothing else has worked, completely uninstall Maybank2u PH Classic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Maybank2u PH Classic not working


2. Fix Maybank2u PH Classic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Maybank2u PH Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Maybank2u PH Classic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Maybank2u PH Classic may not be able to connect to the Internet when running in the background.

Reported Issues