Published by First Digital Finance Corporation

contact BillEase — Buy Now, Pay Later. Easy Shopping Utang Chat with our AI-based BillEase Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BillEase?



characters left:

Why chat with our AI BillEase Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BillEase.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. To all the borrower of this lending app.... as you see my above message is indeed Billease a helpful loan app fast and easy it really depends on how you deal with the agreement it simply just make sure you can pay on time it will make you're bill at ease.Been trying to sign up but it is not allowing me to sign up.

2. IT HAPPENS TWICE, i emailed their customer service but nothings happens, no solution at all!! Is that what happens on your customer with good credit record??!Using it to pay is instead easy.

3. Thanks Update They fixed the issue and I've been using this for 6 months and this app is legit and easy to use.

4. WORST SUPPORT BY FAR!!Very bad customer service, i have a problem on my account because i already paid it in FULL, but it doesn't reflect back to my available limit.

5. I have been using this app for quite a while now and during that time, i have grown to love the service overall.

6. The initial experience with the system can be frustrating but as you go on and unlock things, you will realize that BillEase have an almost perfect system far superior to any other platform out there right now.

7. Not sure if I will use this again for another round of bills payment.Took one month, kept asking to provide proof of billing which I already sent numerous times.

8. At first I doubt this app that I'm having the thought that it might be the same from most of the apps alike, but I was wrong and they proved to me by approving my acount without hassle.

9. You need money, or need to buy something but cannot afford it? Well BillEase is your partner for your shopping.

10. It's also easy to apply for loan , you'll receive a response within just few minutes of applying.

11. I made an advance payment last May, until now this has mot been processed.

Steps to Troubleshoot & Fix BillEase Issues

1. Fix BillEase Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BillEase: Restarting the app will resolve most errors.
  2. Update the BillEase App. Here is how:
    1. On Android goto PlayStore » Search for "BillEase" » Open BillEase — Buy Now, Pay Later. Easy Shopping Utang » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BillEase » click "UPDATE".
  3. Clear BillEase — Buy Now, Pay Later. Easy Shopping Utang app cache: Clearing cached data will force your app to retrieve the latest data directly from BillEase servers.
    1. On Android, goto Settings » Apps » Select "BillEase — Buy Now, Pay Later. Easy Shopping Utang" » click Storage » click "Clear Cache".
  4. Check BillEase app permissions. If any of these permissions required to use your device's features are disenabled, BillEase might not work.
  5. Uninstall and reinstall BillEase. If nothing else has worked, completely uninstall BillEase then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BillEase not working


2. Fix BillEase Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BillEase be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BillEase not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BillEase may not be able to connect to the Internet when running in the background.

Reported Issues

— 10 months ago by Ralph Emerson Jimenez

I want to delete my billease account permanently

— 11 months ago by Sarah Marie Tabora

Good day! I want to request for account deletion under my name because I want to sign up again to use the application. It always say i have an account but if I sign in using the account mention it says the account is deleted. I try to sign up a new one but it says i have already an account..please help because i want to use this good apps. Thank you

— 1 year ago by Lea sabit

hindi ko na po ma open acc ko

— 1 year ago by Alfredo Sanchez

Ilang beses nakong mag try na marecover ko yung account ko Pero hindi kona maibalik nag create naman ako ng bago ayaw din ano b dapat Kong gawin?

— 1 year ago by Melody Tolentino

I just created my account and entered the wrong email address while finishing my application. Now, I cannot open my account unless I used that email address.

— 1 year ago by Airen Constantino

Please delete my account I enter wrong celpone number. Thank you

— 1 year ago by Migue Jay L. Frangolin

I can’t use the app because of trying to make 3 accounts. I just want to use the app for loan purposes. I hope this concern will be resolve. Thank you.

— 1 year ago by Migue Jay L. Frangolin

I can’t use the app because of trying to make 3 accounts. I just want to use the app for loan purposes. I hope this concern will be resolve. Thank you.

— 1 year ago by Lourdes tolomia

Gd day po.paano ko po mblik yong account kp ni billease na delete kasi ang apps.at nkalimotan kona po ang email add ko at password.tnx may hulugin pa ako dun hindi kona ma open po pa help po tnx

— 1 year ago by Johnely Galicia Dejuan

I want delete my acct to fill out me again because my acct not access i cant delete my acct for access me again

— 1 year ago by Ryzthel Belano

How to delete my billease account? I'm not interested anymore I want it to be removed. Thank you

— 1 year ago by Norvie Grace Amaquin

Can i request to delete all account connected to my cellphone number?

— 1 year ago by Kezia Linejan

Hi! I cannot access my billease account. I tried logging into for many time and “invalid username/password” is showing up. I just created my account and got approved when I filled out all the information needed. Please help. Thank you

— 1 year ago by Josephine Rosales

Good day, Please help me regarding my concern about my Billease account. The linked email has been deleted. I also can't recover that email account. DETAILS NEEDED NAME: Josephine Rosales NUMBER: 09298121304 Hoping to hear from you as soon as possible. Thank you,

— 1 year ago by Rechell Salem Craskit

Good Day!! i would like to delete my account in billease . thank you

— 1 year ago by Ressa Mae Alegado

I want to activate my account

— 1 year ago by Acxela Visagar

Already had my account.. but when i open it it says invalid email/Password even though its all correct

— 1 year ago by Marimar Buela Chavez

I would like to ask about my account i cannot access

— 1 year ago by Jose drexell ramos

How to activate back my acount

— 1 year ago by Mariel Oyanib

Please delete my account due to multiple users. Thanks!

— 1 year ago by Emmanuel Domingo

I really can't log in my previous acc then i try to make a new one but its says that i already have an account

— 1 year ago by Jenie lyn

I want to delete and remove my information in this App.

— 1 year ago by Angela

I would like to delete my billease account since i am not able to use it. I requested to delete my account with a clear payments. I hope youll consider this request to do it so as fast as it can. Thanks.

— 1 year ago by Jaymarie Bunda

Hello, I made a mistake on making an account in billease. Can I delete it? It is stated in Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Thank you

— 1 year ago by Jose rolly Baldosa

how can I change my password, I really need it right now.

— 1 year ago by Jose rolly Baldosa

my account is not open because i forgot my password and email

— 1 year ago by Redmund Mandanas

I want to delete my Billease account because I put our old address in my BillEase Account.

— 1 year ago by cherry mae bohol

I would like to request to delete my Billease account since I am no longer interested in using the app. contact number 09971405612 and email add: lumantaomae@redacted Thanks!

— 1 year ago by cherry mae bohol

I would like to request to delete my Billease account since I am no longer interested in using the app. contact number 09971405612 and email add: lumantaomae@redacted Thanks!

— 1 year ago by Princess Lovely A. Versoza

i want to delete my acc here in billease

— 1 year ago by Stephanie

Hi good afternoon, I would like to request to please delete my account permanently. It just happend I was curious but now that I applied I think I don't need it that much so I would like to ask for your consideration to please delete.

— 1 year ago by John Dominic Villaflor

I want to delete my account. I dont want my information to be stored in any platform. as per law ; Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

— 1 year ago by RITCHIELYN DAWN VERBA

Good day. I am requesting to delete my account in BILLEASE. "right to erasure". I don't have any debt. And asking for your consideration in this matter. Thank you

— 1 year ago by Nakee Ratunil Balog

I want to delete my partner's account. Named Neil John Alquizar thank you

— 1 year ago by Lovely Joy Melgar

I have no access to my old gmail accout how can i log in

— 1 year ago by Lorna F.

cant receive reset password from Billease

— 1 year ago by Faye

I Want to delete my Account in billease I already Complete all the payments . I dont want to have loans again .

— 1 year ago by Jillrey De los reyes

I cant open my account

— 1 year ago by Mitzi Villaseñor

I want to request to delete my account. As i am trying to modify my account i cannot edit.

— 1 year ago by Renz Gabriel Olanoza

Hi, I want to delete the zpt*****gmail.com, that is not my email someone use my Information to make an account.

— 1 year ago by Czarina Daniel

Please delete my billease account 0929-964-7717. I am no longer using billease.

— 1 year ago by Ayesha Amairomag

Kindly cancel and delete my BillEase account. I have never and had no pending loan application!

— 1 year ago by Boyet s ponce

Please delete my account. Active account

— 1 year ago by Boyet s ponce

Please delete my active account. All active account please

— 1 year ago by mykeezel gonzales

I would like to request to delete my Billease account since I am no longer interested in using the app. Thanks!

— 1 year ago by Danissa Mae Abellera

To change my information and number

— 1 year ago by Maria Jiezel Jacinto

Good day! I would like to delete my account here in Billease. I just got curious about this app "Buy now, Pay later" thing but I learned that the only amount that i would get is not the exact amount that Billease released to me. I hope you would grant my wish to delete my account. Thank you

— 1 year ago by jessalyn david

please delete my billease account 09239691139. I am no longer using billease

— 1 year ago by ROMMEL B. BALLANO

I want to delete my account in billease

— 1 year ago by Shelby anne magallon

I want to delete my billease account

— 1 year ago by Harold jake Lantoria

Kindly delete my billease account

— 1 year ago by Marry rose Del mundo

Good day. I would like to request to delete my account as I am no longer interested in using or availing the service. Thank you.

— 1 year ago by Paula Kate De La Pena Villamor

I feel that I currently have no requirement to utilize BillEase, therefore kindly remove/delete my account for me. Thank you

— 1 year ago by Ariane Mei Paredes

Delete Account

— 1 year ago by Jason Pastor

I would like to cancel because i cannot use my account because of the internet connectivity in our town

— 1 year ago by Violeta M. Borja

Please delete my billease account 09950696889, email ruszelleborja00@redacted, i want to register again to my updated document.

— 1 year ago by Jonathan Nudalo

Please delete my account can't help me.

— 1 year ago by Jonathan Nudalo

I can't use my billease account due to some problem. Thankyou

— 1 year ago by Jonathan Nudalo

I can't use my billease account due to some problem. Thankyou

— 1 year ago by Marivel Gozo

Good day. I would like to request to delete my account as I am no longer interested in using or availing the service. Thank you.

— 1 year ago by Jesmar

Kindly delete my account on billease thank you.

— 1 year ago by Gerald E. Orale

Good day! I am submitting this request to fully delete my account in BillEase because there is no use of me. Thank you. And i dont want also want to register my updated details because there is no use of me. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500

— 1 year ago by Gerald E. Orale

Good day! I am submitting this request to fully delete my account in BillEase because I want to make new one in my new email. And my information there is not updated, i want to register my updated details. Thank you!

— 1 year ago by Kirsha Mae Castillo

Incorrect input data

— 1 year ago by Joushua Russell Baro

I want to delete my billease account now because I don't need it anymore. Please delete it as soon as possible. Thank you!

— 1 year ago by RHONNA AGAPITO

PLEASE DO CANCEL MY ACCOUNT IN BILLEASE I DONT HAVE ANY CREDIT FROM THAT COMPANY THANKS

— 1 year ago by Wadzfaina Salih

I would like to delete my account connected to my mobile number 09610987338 Because i cannot create a new one .

— 1 year ago by Michale Perez

I need to cancel my billease account because it's no use for me. I sent all my accurate docs to support my request but still I wasn't been approved at all. This need to be deleted asap. Thanks!

— 1 year ago by Violeta A. Azucena

I can't apply

— 1 year ago by Sweetzell Marie M. Cagtang

Account Deletion Request: Good day! I am submitting this request to fully delete my account in BillEase because I want to make new one in my new email. Thank you!

— 1 year ago by ramoncito concepcion

GDPR Please delete my account

— 1 year ago by ramoncito concepcion

Please delete my billease account 09265373088 email ramoncitoconcepcion28@redacted i want to register again to my updated document

— 1 year ago by Mariel Monsanto

Please delete my account permanently.

— 1 year ago by Izza Mae De Guzman

Hello! I'd like to delete the account connected to my mobile phone number: 0998 927 7238 The reason is because I'd like to add this number to an already existing account. And I can't do that without removing that number from the old account that I can't access anymore.

— 1 year ago by Jamaica karla Gelongo

Delete my account now thank you

— 1 year ago by Avon Faith Magdaraog

Please delete my account because i can't apply for the loan. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

— 1 year ago by Avon Faith Magdaraog

Please delete my account because I can't apply for the loan.

— 1 year ago by Jennifer Andres

I prefer to cash the tablet. I dont like to make installment

— 1 year ago by Jimmly Gedor

I want to delete my old billease account because I no longer know the email address and contact information that is there, I want to register a new account.

— 1 year ago by Girlyn buag

Delete q nlang PO account q,d q PO Kya mapalitan gcash #

— 1 year ago by Camela Talisic

i want to delete my account i dont need it

— 1 year ago by ALRO JOHN MERCADO

I can't use this, I'm not employed I only have self employed and my small business I can't apply on your up. Waste of time.

— 1 year ago by Niña Kathleen Sora

I would like to delete my account in Bill ease because I want to correct my information. Thankyou!

— 1 year ago by Hannah Mae

I want to delete this email Butterm1@redacted so that my main email will be approve my application.

— 1 year ago by Melissa B. Catimo

I want to cancel or deactivate my account since I cannot use it due to personal reasons

— 1 year ago by Reynaldo

I don't know how to use this apps. And also I've change my mind to not use this apps thank you for understanding and sorry for bothering you

— 1 year ago by Reynaldo

I don't know how to use this apps. And also I've my mind to not use this apps thank you for understanding and sorry for bothering you

— 1 year ago by Darwin servanda

GDPR law please can you delete I'm not using this apps anymore thank you

— 1 year ago by Maria Concepcion Ragasa

Delete my account please

— 2 years ago by Mary Grace Parañal

Hi, I tried to apply for a loan but keep saying that I need to ise my registered email address which I need to change now. How to change my email address so that there will be no duplicate account.

— 2 years ago by Liza Robea Rabo

I would like to cancel may billease account because i may not be able to use it in the future

— 2 years ago by John Carlo Macam

May account was dual and hacked

— 2 years ago by Jaira Ochada Ganancias

I want to delete my acxount due to some personal reasons. Thnks in advance

— 2 years ago by Anthon Louie T. Masangcay

I would like to delete my account. Bacause I can't access my new account and it's linked on my bank accounts. I probably use my new account. Hoping that you can help me deactivate this account my full name is Anthon Louie T. Masangcay using l0uieanthon@redacted. Thank you so much Billease. Under GDPR.

— 2 years ago by jemma gayola

delete my email account link in my billease account

— 2 years ago by Gesebel Villalobos

I want to delete my information cause every time i applied automatic failed. Useless, to use the app. Thank you

— 2 years ago by Joy Rodriguez Benedicto

Panu Po idelete Ang account s billease KC di ko Po maopen forgot password Po,nkalimutan ko npo password ko.magplit n sna Ako bago.thnk u

— 2 years ago by Jun francis toledo

Please do delete my Billease account. Its useless for me coz i will not use it

— 2 years ago by Diane Maurillo

Request deletion of BillEase account under GDPR or CCPA.

— 2 years ago by King Arnold Nicolas

I want to delete this account, because i need to reset my identity, i need to correct my other information thank you!