Published by First Digital Finance Corporation

Report an issue with BillEase.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BillEase — Buy Now, Pay Later. Easy Shopping Utang?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of First Digital Finance Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BillEase Customer Insights

1. To all the borrower of this lending app.... as you see my above message is indeed Billease a helpful loan app fast and easy it really depends on how you deal with the agreement it simply just make sure you can pay on time it will make you're bill at ease.Been trying to sign up but it is not allowing me to sign up.

2. IT HAPPENS TWICE, i emailed their customer service but nothings happens, no solution at all!! Is that what happens on your customer with good credit record??!Using it to pay is instead easy.

3. Thanks Update They fixed the issue and I've been using this for 6 months and this app is legit and easy to use.

4. WORST SUPPORT BY FAR!!Very bad customer service, i have a problem on my account because i already paid it in FULL, but it doesn't reflect back to my available limit.

5. I have been using this app for quite a while now and during that time, i have grown to love the service overall.

6. The initial experience with the system can be frustrating but as you go on and unlock things, you will realize that BillEase have an almost perfect system far superior to any other platform out there right now.

7. Not sure if I will use this again for another round of bills payment.Took one month, kept asking to provide proof of billing which I already sent numerous times.

8. At first I doubt this app that I'm having the thought that it might be the same from most of the apps alike, but I was wrong and they proved to me by approving my acount without hassle.

9. You need money, or need to buy something but cannot afford it? Well BillEase is your partner for your shopping.

10. It's also easy to apply for loan , you'll receive a response within just few minutes of applying.

11. I made an advance payment last May, until now this has mot been processed.

Steps to Troubleshoot & Fix BillEase Issues

1. Fix BillEase Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BillEase: Restarting the app will resolve most errors.
  2. Update the BillEase App. Here is how:
    1. On Android goto PlayStore » Search for "BillEase" » Open BillEase — Buy Now, Pay Later. Easy Shopping Utang » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BillEase » click "UPDATE".
  3. Clear BillEase — Buy Now, Pay Later. Easy Shopping Utang app cache: Clearing cached data will force your app to retrieve the latest data directly from BillEase servers.
    1. On Android, goto Settings » Apps » Select "BillEase — Buy Now, Pay Later. Easy Shopping Utang" » click Storage » click "Clear Cache".
  4. Check BillEase app permissions. If any of these permissions required to use your device's features are disenabled, BillEase might not work.
  5. Uninstall and reinstall BillEase. If nothing else has worked, completely uninstall BillEase then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BillEase not working


2. Fix BillEase Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BillEase be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BillEase not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BillEase may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • How to activate back my acount

    — by Jose drexell ramos 4 weeks ago

  • Please delete my account due to multiple users. Thanks!

    — by Mariel Oyanib 1 month ago

  • I really can't log in my previous acc then i try to make a new one but its says that i already have an account

    — by Emmanuel Domingo 1 month ago

  • I want to delete and remove my information in this App.

    — by Jenie lyn 1 month ago

  • I would like to delete my billease account since i am not able to use it. I requested to delete my account with a clear payments. I hope youll consider this request to do it so as fast as it can. Thanks.

    — by Angela 1 month ago

  • Hello, I made a mistake on making an account in billease. Can I delete it? It is stated in Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request. Thank you

    — by Jaymarie Bunda 1 month ago

  • how can I change my password, I really need it right now.

    — by Jose rolly Baldosa 1 month ago

  • my account is not open because i forgot my password and email

    — by Jose rolly Baldosa 1 month ago

  • I want to delete my Billease account because I put our old address in my BillEase Account.

    — by Redmund Mandanas 1 month ago

  • I would like to request to delete my Billease account since I am no longer interested in using the app.
    contact number 09971405612 and email add: lumantaomae@redacted
    Thanks!

    — by cherry mae bohol 1 month ago

  • I would like to request to delete my Billease account since I am no longer interested in using the app.
    contact number 09971405612 and email add: lumantaomae@redacted
    Thanks!

    — by cherry mae bohol 1 month ago

  • i want to delete my acc here in billease

    — by Princess Lovely A. Versoza 2 months ago

  • Hi good afternoon, I would like to request to please delete my account permanently. It just happend I was curious but now that I applied I think I don't need it that much so I would like to ask for your consideration to please delete.

    — by Stephanie 2 months ago

  • I want to delete my account. I dont want my information to be stored in any platform. as per law ;

    Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

    Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

    — by John Dominic Villaflor 2 months ago

  • Good day. I am requesting to delete my account in BILLEASE. "right to erasure". I don't have any debt. And asking for your consideration in this matter. Thank you

    — by RITCHIELYN DAWN VERBA 2 months ago

  • I want to delete my partner's account. Named Neil John Alquizar thank you

    — by Nakee Ratunil Balog 2 months ago

  • I have no access to my old gmail accout how can i log in

    — by Lovely Joy Melgar 2 months ago

  • cant receive reset password from Billease

    — by Lorna F. 3 months ago

  • I Want to delete my Account in billease I already Complete all the payments . I dont want to have loans again .

    — by Faye 3 months ago

  • I cant open my account

    — by Jillrey De los reyes 3 months ago

  • I want to request to delete my account. As i am trying to modify my account i cannot edit.

    — by Mitzi Villaseñor 3 months ago

  • Hi, I want to delete the zpt*****gmail.com, that is not my email someone use my Information to make an account.

    — by Renz Gabriel Olanoza 3 months ago

  • Please delete my billease account 0929-964-7717. I am no longer using billease.

    — by Czarina Daniel 3 months ago

  • Kindly cancel and delete my BillEase account. I have never and had no pending loan application!

    — by Ayesha Amairomag 3 months ago

  • Please delete my account. Active account

    — by Boyet s ponce 3 months ago

  • Please delete my active account. All active account please

    — by Boyet s ponce 3 months ago

  • I would like to request to delete my Billease account since I am no longer interested in using the app. Thanks!

    — by mykeezel gonzales 3 months ago

  • To change my information and number

    — by Danissa Mae Abellera 3 months ago

  • Good day! I would like to delete my account here in Billease. I just got curious about this app "Buy now, Pay later" thing but I learned that the only amount that i would get is not the exact amount that Billease released to me. I hope you would grant my wish to delete my account. Thank you

    — by Maria Jiezel Jacinto 3 months ago

  • please delete my billease account 09239691139. I am no longer using billease

    — by jessalyn david 3 months ago

  • I want to delete my account in billease

    — by ROMMEL B. BALLANO 3 months ago

  • I want to delete my billease account

    — by Shelby anne magallon 4 months ago

  • Kindly delete my billease account

    — by Harold jake Lantoria 4 months ago

  • Good day. I would like to request to delete my account as I am no longer interested in using or availing the service. Thank you.

    — by Marry rose Del mundo 4 months ago

  • I feel that I currently have no requirement to utilize BillEase, therefore kindly remove/delete my account for me. Thank you

    — by Paula Kate De La Pena Villamor 4 months ago

  • Delete Account

    — by Ariane Mei Paredes 4 months ago

  • I would like to cancel because i cannot use my account because of the internet connectivity in our town

    — by Jason Pastor 4 months ago

  • Please delete my billease account 09950696889, email ruszelleborja00@redacted, i want to register again to my updated document.

    — by Violeta M. Borja 4 months ago

  • Please delete my account can't help me.

    — by Jonathan Nudalo 4 months ago

  • I can't use my billease account due to some problem. Thankyou

    — by Jonathan Nudalo 4 months ago

  • I can't use my billease account due to some problem. Thankyou

    — by Jonathan Nudalo 4 months ago

  • Good day. I would like to request to delete my account as I am no longer interested in using or availing the service. Thank you.

    — by Marivel Gozo 4 months ago

  • Kindly delete my account on billease thank you.

    — by Jesmar 4 months ago

  • Good day! I am submitting this request to fully delete my account in BillEase because there is no use of me. Thank you. And i dont want also want to register my updated details because there is no use of me.

    Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

    Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500

    — by Gerald E. Orale 4 months ago

  • Good day! I am submitting this request to fully delete my account in BillEase because I want to make new one in my new email. And my information there is not updated, i want to register my updated details. Thank you!

    — by Gerald E. Orale 4 months ago

  • Incorrect input data

    — by Kirsha Mae Castillo 4 months ago

  • I want to delete my billease account now because I don't need it anymore. Please delete it as soon as possible. Thank you!

    — by Joushua Russell Baro 4 months ago

  • PLEASE DO CANCEL MY ACCOUNT IN BILLEASE I DONT HAVE ANY CREDIT FROM THAT COMPANY THANKS

    — by RHONNA AGAPITO 5 months ago

  • I would like to delete my account connected to my mobile number 09610987338
    Because i cannot create a new one .

    — by Wadzfaina Salih 5 months ago

  • I need to cancel my billease account because it's no use for me. I sent all my accurate docs to support my request but still I wasn't been approved at all. This need to be deleted asap. Thanks!

    — by Michale Perez 5 months ago

  • I can't apply

    — by Violeta A. Azucena 5 months ago

  • Account Deletion Request:
    Good day! I am submitting this request to fully delete my account in BillEase because I want to make new one in my new email. Thank you!

    — by Sweetzell Marie M. Cagtang 5 months ago

  • GDPR Please delete my account

    — by ramoncito concepcion 5 months ago

  • Please delete my billease account 09265373088 email ramoncitoconcepcion28@redacted i want to register again to my updated document

    — by ramoncito concepcion 5 months ago

  • Please delete my account permanently.

    — by Mariel Monsanto 5 months ago

  • Hello! I'd like to delete the account connected to my mobile phone number:

    0998 927 7238

    The reason is because I'd like to add this number to an already existing account. And I can't do that without removing that number from the old account that I can't access anymore.

    — by Izza Mae De Guzman 5 months ago

  • Delete my account now thank you

    — by Jamaica karla Gelongo 5 months ago

  • Please delete my account because i can't apply for the loan.

    Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

    Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

    — by Avon Faith Magdaraog 5 months ago

  • Please delete my account because I can't apply for the loan.

    — by Avon Faith Magdaraog 5 months ago

  • I prefer to cash the tablet. I dont like to make installment

    — by Jennifer Andres 5 months ago

  • I want to delete my old billease account because I no longer know the email address and contact information that is there, I want to register a new account.

    — by Jimmly Gedor 5 months ago

  • Delete q nlang PO account q,d q PO Kya mapalitan gcash #

    — by Girlyn buag 5 months ago

  • i want to delete my account i dont need it

    — by Camela Talisic 5 months ago

  • I can't use this, I'm not employed I only have self employed and my small business I can't apply on your up. Waste of time.

    — by ALRO JOHN MERCADO 5 months ago

  • I would like to delete my account in Bill ease because I want to correct my information. Thankyou!

    — by Niña Kathleen Sora 5 months ago

  • I want to delete this email Butterm1@redacted so that my main email will be approve my application.

    — by Hannah Mae 5 months ago

  • I want to cancel or deactivate my account since I cannot use it due to personal reasons

    — by Melissa B. Catimo 5 months ago

  • I don't know how to use this apps. And also I've change my mind to not use this apps thank you for understanding and sorry for bothering you

    — by Reynaldo 5 months ago

  • I don't know how to use this apps. And also I've my mind to not use this apps thank you for understanding and sorry for bothering you

    — by Reynaldo 5 months ago

  • GDPR law please can you delete I'm not using this apps anymore thank you

    — by Darwin servanda 6 months ago

  • Delete my account please

    — by Maria Concepcion Ragasa 6 months ago

  • Hi, I tried to apply for a loan but keep saying that I need to ise my registered email address which I need to change now. How to change my email address so that there will be no duplicate account.

    — by Mary Grace Parañal 6 months ago

  • I would like to cancel may billease account because i may not be able to use it in the future

    — by Liza Robea Rabo 6 months ago

  • May account was dual and hacked

    — by John Carlo Macam 6 months ago

  • I want to delete my acxount due to some personal reasons. Thnks in advance

    — by Jaira Ochada Ganancias 6 months ago

  • I would like to delete my account. Bacause I can't access my new account and it's linked on my bank accounts. I probably use my new account. Hoping that you can help me deactivate this account my full name is Anthon Louie T. Masangcay using l0uieanthon@redacted.
    Thank you so much Billease.

    Under GDPR.

    — by Anthon Louie T. Masangcay 6 months ago

  • delete my email account link in my billease account

    — by jemma gayola 6 months ago

  • I want to delete my information cause every time i applied automatic failed. Useless, to use the app. Thank you

    — by Gesebel Villalobos 6 months ago

  • Panu Po idelete Ang account s billease KC di ko Po maopen forgot password Po,nkalimutan ko npo password ko.magplit n sna Ako bago.thnk u

    — by Joy Rodriguez Benedicto 6 months ago

  • Please do delete my Billease account. Its useless for me coz i will not use it

    — by Jun francis toledo 6 months ago

  • Request deletion of BillEase account under GDPR or CCPA.

    — by Diane Maurillo 7 months ago

  • I want to delete this account, because i need to reset my identity, i need to correct my other information thank you!

    — by King Arnold Nicolas 7 months ago

  • i would like delete may account in billeise

    — by Shanell 7 months ago

  • I would like to delete my account

    — by Cathyrine Domingo 7 months ago

  • please delete my old account. i cant access my old account. and i want to open a new one

    — by Crissel Dela Rosa 8 months ago

  • Good day !
    I would like to request for the deletion of my two unused account .i created two account because when i created the first account i was drunk and forgot what password i created that night so created again another account .And honestly i am not aware that creating two account was strictly probihibited. Hoping for your quick action regarding to this matter.Thankyou very much

    — by Glorianne juguilon paraton 8 months ago

  • Can I Please Delete my account, Thank you!

    — by Bea Marie Luistro 8 months ago

  • Delete my account in BillEase

    — by Angellene May J Sugue 9 months ago

  • Please delete my billease account so that I can create a new billease account. Thanks

    — by April Jay Ross 9 months ago

  • I want to delete my account

    — by Danica May Rada 9 months ago

  • I want to delete my account because i cant verify my account

    — by Patrick John P.vSoria 9 months ago

  • good evening i want you to delete my account because I don't any job or any person referral that has a job

    — by Jessa osados 9 months ago

  • I want to delete my account

    — by Jessa osados 9 months ago

  • I want to create new acc. Because i forgot my Password

    — by Jovelie tomagoy 9 months ago

  • Please delete my account. Thankyou.

    — by Erlgie anne camille fuentes 9 months ago

  • Good Evening can you delete my account because I don't any job or any person referral that has a job

    — by Vincent Carlo 10 months ago

  • I want my account to be permanently deleted. Please delete my acount and send an email confirmation to the email address associated once the account has been deleted. Thank you.

    — by Raiza Mae Taño 10 months ago

  • Billease account deletion request

    — by CHRISTY VISMANOS 10 months ago

  • i just forgot to edit my surname so i want to delete the ngocharlene7@redacted

    — by charlene ramirez ngo 10 months ago

  • please delete all account using my name ANGIE ALMO

    — by Angie Almo 10 months ago