Contact Pedometer Customer Service

Why should I report an Issue with Pedometer - Step Counter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simple Design Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (So if I walked 2.4 miles, the app rounds it down to 2 miles.) That's just a personal preference and other than that, highly reccomend this app.App functions well: it does a good job registering steps without draining the battery, but when it decides it's time for an ad, it's borderline malware.

2. All in all I would recommend this app, especially if you want a general count of steps and the exact number is not as important, or if you are better than me at remembering to pause during driving and to unpause afterward.It does more than count your steps.

3. It's probably just my phone or some buildings (no fault of app), but I wish it could count steps in my grocery store and other stores that have limited internet access because of their WiFi network.

4. Add the fact that the app does not nag to the point you want to hurl yourself over a cliff and I can sum it up wirh "I really like it a lot".Great app! Very helpful in tracking steps and calories.

5. Great app for tracking steps, miles, and calories burned while walking.

6. Everything is on the same screen: calories burned, steps, miles and the time it took you do it.

7. It's also now draining my battery life.It does a relatively good job counting steps.

8. Bonus: It makes a cheering sound with an applause when you pass a goal (which I did NOT set) for example, the first time I did 10k steps.

9. On my previous phone it outperformed Google Fit for accuracy when counting steps.

10. The achievements are not the reason I got this app, just wanted something to count my steps, but it is nice to get the encouragement that I have passed certain milestones.

11. It was still off by 10,000+ steps! Also it now has a permanent bar of adds on the bottom of the screen that won't go away and is hard to see the rest of the screen on top of the pop-up adds.

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pedometer: Restarting the app will resolve most errors.
2. Update the Pedometer App. Here is how:
   1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
3. Clear Pedometer - Step Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
   1. On Android, goto Settings » Apps » Select "Pedometer - Step Counter" » click Storage » click "Clear Cache".
4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working

2. Fix Pedometer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.